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Our Verdict
Give Zoho People HR software a try and see the difference it can make in streamlining your HR processes. Whether you’re a small business or a large enterprise, this user-friendly platform offers a wide range of features to manage your HR needs efficiently. So, what are you waiting for? Dive in and revolutionize your HR management with Zoho People!
Pros
- Offers a modern user interface that is loved by employees for its functionality, particularly in leave management.
- Provides a wide range of HR features, including onboarding, time and absence management, scheduling, performance management, and advanced analytics.
- Offers competitive pricing, with plans starting as low as $1.50/user/month.
- Has a free version available for small businesses.
Cons
- Emphasizes the use of Zoho products and offers minimal integrations with other systems.
- Comes with encouragement to sign up for other Zoho products, which may incur additional costs.
- Has a steep learning curve.
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Who Zoho People HR Software Is Best For
Select Zoho People HR software if you:
- Prioritize scalability, allowing your HR software to grow alongside your business.
- Are looking for an affordable HR solution with a flexible pricing model.
- Need a comprehensive HR management system that covers everything from onboarding to performance management.
- Prefer a user-friendly interface that doesn’t require extensive technical knowledge to navigate.
- Want to benefit from a free plan to manage HR tasks for a small team or startup.
- Are already using other Zoho products and want a seamless integration with your HR software.
- Require a Learning Management System (LMS) to facilitate ongoing employee training and development.
Who Zoho People HR Software Isn’t Right For

Don’t choose Zoho People HR software if you:
- Require extensive third-party integrations with your HR software.
- Are looking for an HR solution that offers advanced features in its basic plans, such as timesheets and performance management tools.
- Prefer software with a minimal learning curve and need to get your team up to speed quickly.
- Need a high-quality mobile app for managing HR tasks on the go.
- Are not interested in using other Zoho ecosystem products and prefer a standalone HR solution.
What Zoho People HR Software Offers
Zoho People is a cloud-based HR software designed to streamline HR operations, empower employees, and enhance HR management agility and effectiveness. It offers various features and functionalities to simplify HR tasks, retain talent, and build a high-performing workforce while prioritizing employee experience. Some of the key offerings of Zoho People include:
Employee Self-Service
Zoho People allows you to create custom modules by adding forms and tabs based on your needs, offering drag-and-drop functionality. The employee self-service feature enables employees to access, update, and modify their records in compliance with organizational standards.
Time and Attendance Management
The software provides a time and attendance system that allows for accurate tracking of work hours and error-free reporting, enabling a focus on employee productivity.
Customizable Modules and Pricing
Zoho People offers the flexibility to create custom modules and provides various subscription levels, starting from a 15-day free trial with no credit card required, and a free plan for up to 5 employees. The subscription levels include Essential HR, Professional, Premium, and Enterprise, with different pricing tiers based on the number of employees.
HR Management Features
Zoho People allows users to manage all HR activities from a single location, empowers employees to manage their own data, track time and attendance even when away from the office, and increase productivity by encouraging employee collaboration and knowledge sharing. It also offers powerful time tracking integrated with Zoho CRM and a mobile app for on-the-go access to HR information.
Support and Integration
Zoho People provides support options such as FAQs/Forum, Knowledge Base, Email/Help Desk, and Chat. It also integrates with other Zoho products, allowing for seamless management of HR benefits from a central location.
Additional Features
Zoho People offers features such as a file cabinet for HR, performance management, learning management resources, and advanced analytics. It also provides a facial-recognition application for onsite attendance called People Kiosk, which serves as an alternative to fingerprint and RFID scanners.
Where Zoho People HR Software Stands Out

Zoho People HR Software stands out in several key areas that make it a competitive choice for businesses looking to streamline their HR processes. Here are five points where Zoho People excels:
Automated HR Processes
Zoho People offers a cloud-based system that automates cumbersome manual processes. This includes employee database management, onboarding, and exit management, which are all streamlined for efficiency.
Customizable Leave and Attendance Management
The software provides solutions that can customize your organization’s leave policies and attendance tracking. With GPS and mobile-based tracking, it allows employees to check in from anywhere, and managers can approve or reject leave requests with ease.
User-Friendly Timesheet Tracking
Zoho People features user-friendly timesheets that help track the progress of tasks and projects. These timesheets are securely stored for future reference, providing clarity on everyday jobs and aiding in informed decision-making.
Performance Management
The software is built for modern performance management assessments, with evaluation metrics such as KRAs vs Goals or skill set matrices. This enables businesses to define and track employee performance and includes a Learning Management System to train and engage the team.
Mobile Accessibility
Recognizing the need for on-the-go management, Zoho People’s mobile app allows users to mark attendance, request and approve leave, and access work files from anywhere, ensuring that daily tasks are not hindered by location
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Where Zoho People HR Software Falls Short
Zoho People HR Software has its limitations, and here are five points where it may fall short:
Limited Third-Party Integrations
Zoho People tends to emphasize its own ecosystem, which can be a drawback for businesses that rely on a wide range of third-party applications. The software may not integrate as easily with some applications compared to competitors.
Basic Reporting Features
While Zoho People offers a variety of pre-built reports, customizing these reports can be difficult. Users may need to rely on outside tools or software to generate more complex reports, which can be a significant limitation for businesses that require detailed analytics.
Steep Learning Curve
Despite its user-friendly design, new users might face a learning curve due to the multitude of features available. This can lead to a slower adoption rate within the organization and may require additional staff training.
Mobile App Issues
Users have reported bugs with the mobile app, particularly with the check-in/out feature and timesheet integrations. These issues can affect the accuracy of attendance tracking and cause frustration among employees.
Emphasis on Zoho Products
There’s a strong push to use other Zoho products for non-HR needs, which might not be ideal for all users. This can be limiting for businesses that prefer a standalone HR solution or those that wish to integrate with non-Zoho applications.
How to Qualify for Zoho People HR Software

To qualify for Zoho People HR Software, you can follow these steps:
- Evaluate Your Business Needs: Determine if Zoho People’s features align with your HR requirements. Consider factors like company size, required HR functions, and budget.
- Sign Up for a Free Trial: Zoho People offers a 30-day free trial, which allows you to explore the software’s capabilities without any financial commitment.
- Choose the Right Plan: Zoho People has various pricing tiers, starting from a free plan to more advanced options. Select a plan that fits your business needs and budget.
- No Credit Card Required for Trial: You can start using Zoho People without providing credit card details, making it risk-free to test the software.
- Minimum User Requirement: Some plans may have a minimum user requirement, so ensure you meet the criteria for the plan you are interested in.
- Check for Local Taxes: Be aware that local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned, so factor this into your budget.
Alternatives to Zoho People HR Software
Workday HCM
Workday Human Capital Management is a comprehensive cloud-based system that offers a single source of data, a security model, and user experience. It’s designed to meet changing business needs and includes modules for payroll, recruiting, learning, and planning. Workday HCM is suitable for organizations looking for an all-in-one solution that can scale with their growth.
Keka
Keka is an HR and Payroll software that focuses on employee engagement. It includes time tracking, attendance management, and a leave management system. Keka is ideal for small and medium-sized businesses in India that require a modern HR solution with strong support and user experience.
SAP SuccessFactors
SAP SuccessFactors provides a solution to align strategy with objectives and manage people’s performance to ensure results. It’s known for its comprehensive approach to talent acquisition, workforce management, and HR analytics. This platform is well-suited for larger enterprises that need a global solution with extensive capabilities.
BambooHR
BambooHR is a popular HR software for small and medium-sized businesses. It offers tools for onboarding, performance management, employee satisfaction, and HR reporting. BambooHR stands out for its user-friendly interface and emphasis on improving employee experience, making it a great choice for companies prioritizing culture and employee growth.
Paycom
Paycom is an HR and payroll technology that enhances the employee life cycle by offering user-friendly tools. It covers a wide range of HR functions, from recruiting and onboarding to payroll and HR management, all within a single software solution.
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Customer Reviews

Zoho People HR Software receives mixed reviews from customers. Positive feedback highlights its user-friendliness, comprehensive HR services, value for money, and supportive sales and support teams. However, some users have encountered limitations with the API, issues with customer support quality and responsiveness, and insufficient documentation. Overall, while it offers many benefits, potential users should consider these factors against their own business needs before deciding on Zoho People.
Pro Tips

Take advantage of Zoho People’s user-friendly interface by keeping your HR processes straightforward and easy to navigate.
Dive deep into Zoho People’s comprehensive HR services, from document management to payroll integration. Don’t miss out on any tools that could streamline your workflow!
Use the mobile app to track working hours on the go. It’s convenient and ensures you never miss a beat, even when you’re away from your desk.
Make the most of your investment by exploring all the features Zoho People offers. You’re getting a lot for your money, so don’t overlook any hidden gems.
Lean on the fantastic sales and support teams whenever you need assistance. They’re there to help and are known for their friendly and efficient service.
Be mindful of the API limitations, especially if you’re running a larger operation. Keep track of the maximum records per request to avoid any unexpected restrictions.
If you encounter any issues with customer support, don’t hesitate to reach out and express your concerns. Clear communication can often lead to quicker resolutions.
Explore the software firsthand and experiment to truly understand its capabilities.
Consider how Zoho People aligns with your specific HR needs and tailor your approach accordingly.
Stay updated on new features and updates released by Zoho People. Continuous learning ensures you’re always maximizing the software’s potential.
Recap
Unlock the power of Zoho People HR Software with these key takeaways!
Use its easy-to-understand interface to make your HR tasks simpler. Explore its many features, like managing documents and connecting with payroll, to work more efficiently. Use the mobile app to track hours wherever you are. Make sure to use all the tools it offers to get your money’s worth. If you need help, reach out to the great sales and support teams.
Remember to be careful of API limits and ask for help if you have trouble. Try out the software yourself and don’t rely only on guides. Customize Zoho People to fit your business and keep an eye out for updates. With Zoho People, managing HR tasks becomes easier and more effective!