Mitratech Trakstar HR Software Review

(April 2025)

Mitratech Trakstar HR Software Review

Table of Contents

Our Verdict

Mitratech Trakstar HR software lets you streamline and enhance various aspects of your business’s human resource management. Its strengths lie in its wide range of employee engagement features, user-friendly interface, and appraisal capabilities. With the software, you can continuously gather feedback, set goals, and remove the manual processes to attract, retain, and engage your employees. 

To learn more about this software, use any of the following communication channels below: 

Mitratech Trakstar
Corporate Office
Promantek, Inc. dba Mitratech Trakstar Dept LA 24649 Pasadena, CA 91185-4649
Phone Number: 877-489-5651
Email: [email protected]
Website: Mitratech Trakstar

Pros

  • Offers multi-rater (360) feedback. 
  • Comes with an easy-to-use interface. 
  • Has dedicated, and responsive customer support. 
  • Provides excellent performance management functionalities. 
  • Offers a variety of training options and resources. 
  • Renders advanced customization features. 
  • Avails a long list of integrations. 

Cons

  • Has no compensation management tool. 
  • Doesn’t work on the Linux Operating system. 
  • Offers no pricing plans. 
Who Mitratech Trakstar HR Software Is Best For
Who-Mitratech-Trakstar-HR-Software-Is-Best-For

Think of Mitratech Trakstar HR software as a good fit if you:

  • Seek Simplified HR Processes: With Mitratech Trakstar HR software, you get to cut down on human errors, and eliminate unnecessary repetition and operational tasks. That way, you save time and effort so you can channel your focus on important goals.  
  • Run a Human Resource Team: You can use Mitratech Trakstar to streamline performance for your HR professionals. You can also gather reviews, manage feedback processes efficiently, and monitor employee progress. 
  • Need Customizable HR Solutions: With Mitratech Trakstar’s customizable options, such as review templates, rating scales, and workflows, you can tailor performance reviews and feedback processes to meet your specific needs. 
  • Desire Satisfying Customer Service: Mitratech Trakstar is known for its amazing customer support system. It is applauded for its dedicated and responsive customer support that is on the ground to meet your needs. 
  • Want to Develop Your Team: If you run an organization that is focused on employee development, Mitratech Trakstar is a suitable tool for you. The software helps you prioritize the continuous learning and development of your employees. That way, improve your overall business performance. 
Who Mitratech Trakstar HR Software Isn’t Right For

Neglect Mitratech Trakstar and opt for other HR software if you:

  • Run a Large Enterprise: It’s not just about running a large enterprise…the question is; does your business have complex HR needs? If yes, you may consider other available options. Mitratech Trakstar is primarily designed for small businesses with insufficient features to run your large enterprise. 
  • Need Minimal HR Solutions: Supposing you’re just starting a business that has very little HR requirements, you might find Mitratech Trakstar unnecessary. Plus, you might end up wasting financial resources for features you don’t necessarily use. 
  • Are on a Tight Budget: If you’re currently on a tight budget, you may have to hold on a bit until you’re financially buoyant to buy the software. Mitratech Trakstar is cool but comes at a cost. Can you afford it without hurting your business? Your call!
What Todo.vu Time Tracking Software Offers
What-Mitratech-Trakstar-HR-Software-Offers
  • Performance Reviews: Gather relevant insights by conducting structured evaluations of how your employees perform within your organization.
  • Engagement Surveys: See how satisfied, motivated, and engaged your employees are within the organization. 
  • 360-Degree Reviews: Get comprehensive feedback from multiple sources using the 360-degree review feature. 
  • Training Course Creation: You can leverage the platform’s tool for creating courses. 
  • Candidate Sourcing: Save yourself the stress by automating the process of the candidate onboarding process. 
  • Benchmarking: The benchmarking tool allows you to compare your employee’s performance against the industry standard.  
  • Mitratech Trakstar’s Platform: Mitratech Trakstar’s platform offers different features including Performance Management, Learning Management, Applicant Tracking, and Workforce Analytics. 
  • Pricing: Unlike other platforms, Mitratech Trakstar doesn’t display pricing plans on its website. You get tailored pricing by filling out the form in its pricing section. 
Mitratech Trakstar HR Software Details

Performance Reviews

With the Mitratech Trakstar HR software, you can access to a variety of customizable review templates. These templates help you conduct structured evaluations of your employee’s performance. Some of the reviews include rating scales, goal assessments, written feedback, and more. You can also set automated reminders to ensure reviews are completed at the set date. And the fun part…you can monitor progress and performance in over time. 

Engagement Surveys

Are your employees fully engaged with your organization’s requirements? Well, it doesn’t take you much to find out. With Mitratech Trakstar, you can assess employee satisfaction, motivation, and overall engagement. This way, you can customize your surveys and know where improvements can be made. 

360-Degree Reviews

Mitratech Trakstar offers a 360-degree review feature where you can gather feedback on employee performance. You can collect these reviews from multiple sources, such as subordinates, supervisors, and managers. The entire process gives you a well-rounded view of your workforce’s strengths and weaknesses. In addition, you can tailor feedback forms to align with various roles and levels within your organization. 

Training Course Creation

Mitratech Trakstar offers a dedicated employee training and e-learning course creation tool. With this tool, you can develop engaging and practical courses for your workforce. The course can educate your workers on everything they need to know to prosper with Mitratech Trakstar’s learning management system (LMS). Remember, also, that the tool offers multimedia learning content suitable for hybrid, remote, and in-person teams. Some of the formats you can build courses on include PowerPoints, videos, audio, text documents…the list goes on.  

Candidate Sourcing

If you’re familiar with candidate sourcing, you’d know that it takes so much times and energy from finding to attracting, and engaging potential job candidates…the stress can be overwhelming. With the Mitratech Trakstar tool, you can eliminate the burden involved in sourcing candidate. The tool helps you hire partners with high-traffic job boards by placing your offer on today’s top job boards. Right in the Mitratech Trakstar Hire Dashboard, you can see which boards are appropriate for you, and which ones aren’t. That way, you can pick and focus more on the most successful job boards—relevant to you.  

Benchmarking

With the Mitratech Trakstar benchmarking feature, you can spot—exactly—where you stand in your industry when hiring, retaining, and engaging your top talent. The tool uses aggregated, anonymized Mitratech Trakstar data. So, you don’t have to worry about any risk, whatsoever. The amazing thing about benchmarking is that it helps you gauge your competitors, and know where to improve.   

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Where Mitratech Trakstar HR Software Stands Out
Where-Mitratech-Trakstar-HR-Software-Stands-Out

When it comes to HR solutions, there are areas in which Mitratech Trakstar stands out from the competition. Read on to find out more. 

Simple Interface

While some HR platforms come with complex interface, Mitratech Trakstar is straightforward. You don’t have to be a computer geek to know how to use Mitratech Trakstar. The software is designed to accommodate all categories of users—beginners, intermediate, and advanced. 

Great Customer Service

It has been recorded that the platform has dedicated, and responsive customer support. This applause comes from reputable review sites like G2, Capterra, and more. If you’re looking for HR software with great customer service, you can count on Mitratech Trakstar. 

Training Options and Resources

With Mitratech Trakstar, you’re not left stranded and to DIY the entire HR processes. The platform has a variety of training options for both you and your team members. With these resources, you can upskill your team to meet the current HR market demands.  

Extensive Integration

Mitratech Trakstar allows you to integrate with a long list of third-party apps. If integration capabilities are part of what you seek, rest assured that Mitratech Trakstar has the option for you. 

Where Mitratech Trakstar HR Software Falls Short

Remember, they say, “No one is perfect,” right? So, it is with Mitratech Trakstar. While Mitratech Trakstar excels in some areas, there are also areas the platform needs improvement on. 

No Price Plans

Unlike most HR software, Mitratech Trakstar is among the few HR platforms that do not provide explicit pricing plans on its website. The reason—according to Mitratech Trakstar—is that it aims at providing tailored pricing based on individual needs. While this is good on one side, on the other side, you won’t know what to expect regarding your pricing. 

No Linux OS

According to reviews from customers, Mitratech Trakstar HR software doesn’t work on the Linux operating system. If you’re a Linux user, you may need to either change your operating system or simply look for HR a platform that is compatible with your system. 

No Compensation Management Tool

Currently, Mitratech Trakstar doesn’t include a dedicated compensation management tool in its HR solution. It focuses more on performance management. That means you get features like goal setting, continuous feedback, performance reviews, and employee engagement.  

How to Qualify for Mitratech Trakstar HR Software
How-to-Qualify-for-Mitratech-Trakstar-HR-Software

You don’t need to fill out some application forms to be eligible for Mitratech Trakstar HR software. The thing is…there are fundamental criteria you must meet, and a couple of vital considerations to put in place before you can get access to the software. Read on to find out more on what you need to know to start using Mitratech Trakstar HR software. 

  • Assess Your Business’ HR Needs: To avoid wasting your financial resources, you need to clearly spell out what you need a HR software for. Know how many features you wanna use. That way, you can effectively plan your budget, and know what pricing plan to go for. 
  • Set a Budget: If you don’t understand what you’re up against—financially speaking—you might end up incurring unnecessary expenses. Truly, Mitratech Trakstar isn’t the most expensive HR tool in the market, but make sure the cost aligns with your finances and the value it provides. 
  • Create an Account: You need to sign up for an account with Mitratech Trakstar to gain full access to its offerings. In the sign-up form, provide the necessary information as required and submit it for creation. 
  • Choose a Plan: Mitratech Trakstar offers different pricing plans you can choose from. Each plan is designed to meet specific HR needs. And as the needs increase, so does your cost. 
  • Consider Mitratech Trakstar’s T&C: Just like any other company, Mitratech Trakstar has a set of terms and conditions you must abide by. You can either accept or reject them. By rejecting its T&C, you’re saying, “I don’t want to use this software.” 
Alternatives to Mitratech Trakstar HR Software

MyHours

MyHours stands as a viable alternative to Mitratech Trakstar for its wide range of HR solutions. The software lets you manage projects, set up billing, and track time. 

MyHours offers two categories of pricing plans. You have to choose from the free or paid version. With the free plan, you can add up to 5 users, and access the basic HR tools at $0/mo. 

Meanwhile, the paid plan costs $9/month, offering more advanced tools and features. If you opt for the yearly billing, you save $1 monthly, paying $8/month. 

Eddy

Both Eddy and Mitratech Trakstar are HR software designed primarily for small to medium-sized businesses. They both come with a suite of tools that streamline your different HR functions. 

If you seeking a set of people tools for your business that’s just starting its HR journey, Eddy is a good place to start from. The software offers unlimited payrolls per month. 

With Eddy HR software, pricing starts at $4/month per person in addition to $50/month base. You can get a free trial to test and see how the software works. The company’s table breaks down its pricing of different plans and add-ons. 

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Wrike

Consider purchasing Wrike if you want streamlined HR processes where your team members are empowered for productivity. With the software, you can achieve your targeted goals by facilitating team collaboration, project management, and improved initiatives. 

Write offers a free plan where you and your team—especially if you’re starting out—can learn about the platform. At $0/user/month, you can gain access to basic features, tools, and functionalities. 

For the paid version, the price you pay is $9.80/user/month…for starters. You can scale with your plan up to $24.80/user/month. When you opt for any of the premium plans, you can enjoy a free trial without credit card requirement. 

Customer Reviews

When it comes to customer reviews, Mitratech Trakstar has quite a good record in that regard. On Capterra, the software has a 4.5 out of 5-star rating while scoring 4.3 out of 5. GetApp also thinks that Mitratech Trakstar is a great HR tool, rating it 4.4 out 5 stars based on customer reviews. 

Judging from the available reviews, you can tell that the software is a good pick. But again, your business needs and budget must come into play when choosing an HR solution for your business. 

Pro Tips
  • Take full advantage of the customization features the Mitratech Trakstar software offers to tailor your needs. 
  • Integrate with other software so you can maximize your performance. 
  • Utilize Mitratech Trakstar’s goal-setting tools to match individual employee goals. 
  • Leverage Mitratech Trakstar’s feedback tool to gather continuous feedback. 
  • Consume—as much as you can—the resources Mitratech Trakstar provides, so you can grow your knowledge. 
  • Use the analytics tools to gain insights into employee performance. 
  • Ask your employees to complete self-reviews before their official performance review. 
  • Train your managers on how to use the Mitratech Trakstar software to enhance consistency and quality of performance. 
  • Document regular one-on-one meetings between managers and employees using Mitratech Trakstar. 
Recap

As you have seen so far, Mitratech Trakstar HR software is a good option, especially if you want to streamline and enhance your HR processes. The platform comes with different features such as management, learning management, applicant tracking, and workforce analytics.

Its solutions include performance reviews, engagement surveys, 360-degree reviews, training course creation, candidate sourcing, and benchmarking.

Keep in mind that prices are not available on Mitratech Trakstar’s website. You get tailored quotes when you contact its sales rep.

Remember that there is other alternative HR software out there. Compare your options and choose the one that works for you.

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