Table of Contents
Our Verdict
TriNet is an all-inclusive human resources (HR) software that gives you a variety of cloud-based HR solutions. You as a small business owner can access services such as payroll, benefits, risk management, and compliance.Â
In addition, the company offers a Professional Employer Organization (PEO) service, helping you to handle different HR functions on behalf of a client company.Â
Just like any business, some pros and cons come with TriNet’s solutions. Understanding how the company works is crucial if you want to get the best value.Â
You can learn more about TriNet HR using any of the following communication channels:Â
TriNet Inc.
Corporate Office
One Park Place, Suite 600 Dublin, CA 94568, United States.
Phone Number: 888-874-6388
Website: www.trinet.com
Pros
- Delivers an easy-to-use platform for you and your employees.Â
- Provides payroll that comes with taxes and filing.Â
- Has a wide range of features, such as payroll and benefits admin.Â
- Allows including add-on features.Â
- Comes with a mobile application.Â
- Renders employee benefits and self-service administration.Â
- Offers a demo. Â
Cons
- Has no task or project management features included in its plan.Â
- Provides free benefits administration via broker only in the annual billing method.Â
- Lacks dedicated customer support according to reviews from users.Â
- Accumulates costs as you request more features.Â
- Offers payroll service only in the highest-tiered plan.Â
Who TriNet HR Software Is Best For
Prioritize TriNet HR software provided you:
- Run an SMB: If your business struggles to keep up with HR demand, you can leverage TriNet’s necessary infrastructure. Suppose you have a small or no dedicated HR team, TriNet can scale with your company so that you can benefit from its extensive services and expertise to support growth. Â
- Need a Reliable HR Mobile Application: TriNet’s mobile app is designed to help you access different HR tools and features on the go. You can view pay stubs and compensation details, access benefits summaries, track and submit timesheets, and lots more. The app provides you the flexibility you need, ensuring that you can quickly find and use the feature you need, anywhere, anytime.Â
- Need a User-Friendly Interface: The software is designed to be intuitive, allowing you to navigate your way through it easily. Whether you’re new to the HR system, or have a piece of prior knowledge, you can access your payroll, benefits, and time-off information in real time.Â
- Seek an HR Platform with Employee Benefits: Understand that TriNet comes with different benefits packages that can help attract and retain top talent. If you’re an employer, you can offer your employees access to high-quality benefits enrollment and management, and take the administrative stress off of your internal team.
- Want to Comply with Regulatory Requirements: TriNet helps your business stay on course by complying with federal, state, and local regulations. It provides solutions that include workers’ compensation insurance, claims management, and safety assessments. That way, it minimizes the risk of non-compliance penalties. Â
- Desire to Save Time and Energy: You’d agree that business operation and management take a lot of time and energy. When you outsource your business’ HR functions to TriNet, you can free up time and resources to focus on core business activities. Â
- Are in Search of a Workforce Analytics Tool: TriNet helps you turn your HR data into practical insights. These insights help you to make calculated decisions that would grow your business. It generates visuals and detailed reports in a few clicks, using available data.Â
- Are in Need of Expense Management Tool: The platform offers you an automated expense management and reporting tool. Simply develop, submit, and approve paperless reports online, or via its mobile app.Â
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Who TriNet HR Software Isn’t Right For
Neglect TriNet HR software if you:Â
- Want a Completely-free HR Solution: If you’re on a tight budget, or are concerned about cost, you might seek alternative HR software. TriNet’s services can get quite expensive, making it unsuitable for you if you’re running low on cash.Â
- Own an HR Solution: Provided your organization has strong in-house HR expertise, there’s no added value in purchasing TriNet’s services. You may prefer to handle compliance, and benefits, and manage risks internally.Â
- Run a Large or Complex Enterprise: If you have thousands of employees under your watch, TriNet’s services may be less suitable. Remember, the software is designed for small to medium-scale businesses. You may have to consider HR software that is designed for complex organizational structures and multiple layers of management.Â
- Need Consistent Customer Support: Users have reported that TriNet has flaws when it comes to offering customer service. While the reason for this deficiency is unknown, you might want to reconsider this software if customer service is at the core of your needs.Â
What TriNet HR Software Offers
- Payroll: Ensure time, accurate payment, and tax compliance using TriNet’s payroll tool.Â
- Workforce Analytics: Gather actionable insights using your HR data to make informed business decisions.Â
- Integration Center: With TriNet, you can unify your data using its pre-built integrations and API tools.Â
- Mobile App: TriNet has a mobile app that offers you HR functionalities at your fingertips, anytime, anywhere.Â
- Benefits Admin: Simplify the process of benefit elections using its decision support tools.Â
- Expense Management: Use TriNet’s automated expense management and reporting tools to keep your business at the top of the competition.Â
- Time and Attendance: Automate your time tracking and scheduling so you don’t have to manually undergo the timecard process.Â
- Performance Management: Help your employees to see their performance, feedback, and progress at work, at the same time reaching your set goals and expectations.Â
- Learning Management: Leverage TriNet’s AI-powered learning program to help your employees upskill and improve productivity.Â
- Applicant Tracking: Automate candidate recruitment process by creating job descriptions and strategically placing them for interviews and picking the right hires.Â
- Document Management: Simplify your employees’ HR document management process by automation using TriNet’s platform.Â
TriNet HR Software Details
Payroll
TriNet simplifies your payroll processing so that you can accomplish a timely, accurate payment and direct deposit. The tools also help you to comply with payroll tax withholdings. You can connect software to streamline expenses, paid time off, and time tracking. It gives you and your authorized personnel the flexibility to manage payroll tasks anytime, anywhere to improve employee engagement and satisfaction. In addition, it provides comprehensive reports for payroll analysis and auditing.Â
Workforce Analytics
TriNet’s Workforce Analytics tool uses your HR data, such as turnover rates, compensation analysis, and employee demographics to gather implementable insights that can help you make informed business decisions. With these tools, you can generate detailed reports, and visualizations in just a few clicks, using your employees’ data. By gathering these reports and getting insights, you can improve operational efficiency, and enhance employee performance.Â
Integration Center
TriNet integrates with a variety of third-party applications like accounting software, and productivity tools. By integrating with these external apps, TriNet helps you to make the most of those applications. The platform also comes with pre-built integrations and APIs to sync your data. That way, you can drive productivity, and improve decision-making skills.
Mobile App
TriNet has a mobile application that is designed for both you and your employee for convenient access to essential HR features on the go. You can gather information such as company directory, time-off, benefits, and pay in real time. The app comes with a clean and intuitive design. Both you and your employees can easily find the information you need. Aside from that, you and your employees can customize your dashboard to show the most important HR information and tasks. You can also update your personal information. There’s so much more you can do with the app. Find time to explore the app to see things for yourself.
Benefits Admin
With TriNet software, there are several benefits your employees can take advantage of, such as health insurance plans, and 401(k) plans, among other added benefits. The tool helps you make the right benefit elections for your employees and their families. TriNet offers benefits enrollment applications that simplify the entire process. Your employees can also leverage the benefits decision support tool to choose the most suitable plan and enjoy benefits to the fullest.Â
Expense Management
Imagine finding a tool that automates your business expenses and reports without you manually undergoing the processes. That’s what the TriNet expense management tool does for you. You can craft, review, and approve paperless reports containing your expenses. And the beautiful thing is that you can do all of it online, or via TriNet’s mobile app. Also, all your data are synced to payroll software for reimbursement.Â
Time and Attendance
Would you prefer going through the pain and stress of manually tracking employee time and attendance, or would you rather automate the entire process? Well, TriNet HR software simplifies the timecard process via automation. With the Time and Attendance features, you can monitor total work hours, project expenses, and overtime accumulated, for proper administrative decision-making. Your workers can see their schedules, time in and time out, and be able to ask for/manage time off.
Performance Management
One of the ways to improve employee performance and productivity is through feedback. With the TriNet HR software, you can access tools that allows your employees to see their performance, get feedback, and see how far they’re progressing. The performance management tool also helps you set realistic goals and expectations to stay on top of your game.Â
Learning Management
It is ideal to upskill employees if you want to improve productivity and excellence. TriNet offers a wide range of learning resources along with a powerful AI-powered learning program.Â
Applicant Tracking
Gone are the days when employers go through the rigorous steps involved in recruiting a suitable candidate. You don’t have to live in the past. With the TriNet HR software, you can make things easier. The tool helps you to describe the job you’re seeking a candidate for, and post it on major job boards. It also compiles interview feedback and vet individuals who are qualified for the job.  Â
Document Management
Sometimes, documents become rowdy and difficult to manage. The tool helps you to seamlessly organize employee HR documents. You can also ask for documentation, and authenticate employee certifications. That’s not all…you can track uploads straight from the software.Â
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Where TriNet HR Software Stands Out
You can applaud the TriNet HR software for standing out in the following areas:Â
Offers Demo
Supposing you are not sure whether to buy the TriNet HR software or not but want to know how it works, you can use the demo options provided on its website. The demo allows you to see the different features it comes with and a glimpse of what to expect when you fully purchase the software. This is a feature you won’t find on most HR platforms.Â
Mobile App
The software offers a mobile app, available both on the App Store and Google Play Store. The mobile app gives you access to a wide range of HR features and functionalities. The app enhances your experience by giving you real-time access to HR information and services. It also improves your productivity and engagement.Â
Simple Interface
Unlike most HR platforms, TriNet is designed with simplicity, offering you a clean and intuitive interface. You can easily navigate your way around the platform and find the information you need. You can also tailor your dashboards to display the information you want to see.Â
Employee Self-Service
TriNet has an employee self-service feature where your workers can view their pay stubs, and gather information about their benefits, and tax documents. Your employees can also clock in and out, request time off, and view their leave balances.Â
Where TriNet HR Software Falls Short
If TriNet and its management were to improve their HR software solution, here are areas you should watch out for:Â
No Project Management Tool
If you’re looking for a built-in project management tool, TriNet doesn’t have it. The platform primarily focuses on providing a variety of HR solutions. However, you can integrate TriNet with other third-party applications that specialize in project management. Â
Lacks Dedicated Customer Support
It has been reported by some users that TriNet takes a long time to respond to customer requests, especially during peak periods. If you prioritize customer service, you may have to lower your expectations when approaching this platform.
How to Qualify for Mitratech Trakstar HR Software
It takes more than choosing a plan to access TriNet HR offerings. You need to meet certain criteria and follow a specific process to qualify for TriNet software. Carefully read the following and get informed about the things you need to be eligible to use the software.Â
- Define Your Business Needs: What size of business do you run? Remember that TriNet primarily targets small to medium-sized businesses. Check to see if your business fits into its range, and jot down what you need. The software comes with comprehensive solutions including payroll, benefits, and more.Â
- Get in Touch with TriNet: While there is comprehensive information about what the software offers on TriNet’s website, there are also details that are exclusive to a one-on-one conversation with its customer representative. You can also request a demo to have a feel of how the platform works.Â
- Create an Account with TriNet: You need to register to show your commitment to the platform. Click on the signup button and fill in the information required. By creating an account, you become eligible to purchase a plan.Â
- Purchase the Software: Currently, TriNet doesn’t disclose its pricing plans on its website. The reason is due to variations in the number of employees, the range of services you choose, and your level of customization and specific business needs. If you want to know how much it will cost you to purchase HR software from TriNet, contact any agent available.Â
Alternatives to TriNet HR Software
Gusto HR Software vs. Rippling HR Software
Consider Rippling if you’re looking for business software that extends beyond HR. With Rippling, you can integrate with payroll management and IT platforms—all within the Rippling dashboard. Â
Rippling seems a little cheaper than TriNet, charging $8/user/month, compared to TriNet’s $10/user/month. However, Rippling can get expensive as you add modules and features. You can also order a custom quote depending on the type of services you need. Simply get in touch with a customer representative and present your needs.  Â
TriNet HR Software vs. Gusto HR Software
Choose Gusto if you’re seeking an HR software provider that offers transparent pricing with no games attached. Aside from being transparent, the software offers a variety of features such as payroll processing, employee benefits, talent management, compliance support, and more. These features are pretty similar to what you find at TriNet.Â
When it comes to pricing, Gusto is somewhat cheaper than TriNet. Gusto takes $6/mo, per employee compared to TriNet which charges $10/mo/employee. In addition, Gusto offers a free plan available to contractor-only businesses. Aside from the free plan, Gusto offers paid plans beginning with the Simple plan priced at $40/mo up to the Premium plan which costs $135/mo.Â
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Gusto HR Software vs. Workday
If you’re seeking an HR solution that comes with advanced features and a wide range of options for integration, you can consider Workday. Unlike TriNet, the software is designed for larger businesses with complex HR needs.Â
While Workday doesn’t provide pricing details on its website, you can have access to the Workday Adaptive Planning Free Trial that spans 30 days. With this plan, you can test-drive the software without necessarily committing to the platform. Â
For details about the other plans—Workday Adaptive Planning, and Workday Adaptive Planning & Consolidation—you have to speak with a representative at Workday.Â
Customer Reviews
Customer reviews should be a crucial part of your research process when comes to considering HR software to buy. It gives you insights into the strengths and weaknesses of the product.
For instance, TriNet has a 4.0 out of 5-star rating, stemming from 646 reviews from customers.Â
On TrustRadius, the software scores 7.2/10 from 1,129 reviews, rating 4.0 out of 5 stars from 41 users on Software Advice. The software has a slightly lower score on the Glassdoor review site. It has a 3.7 out of 5-star rating from over 1,218 customer reviews.Â
From all indications, the software has a mixed reaction from customers. That tells you that preferences differ. Also, the uneven customer experience makes the whole issue more complex.Â
This is why you must research as you factor in your needs, and budget. The goal is to ensure you get value for your purchase.Â
Pro Tips
- Take full advantage of the onboarding process by training your team to use the platform.Â
- Motivate your employees to utilize the self-service features the software offers.Â
- Stay informed about any changes in regulatory compliance.Â
- Address any questions or issues your HR team may have.Â
- Generate custom reports using the reporting and analytics tools.Â
- Use TriNet’s payroll processing services to ensure accuracy.Â
- Review and optimize your benefits packages from time to time to stay competitive.Â
- Work with TriNet’s risk management team to help safeguard the environment.
- Use TriNet’s learning resources to increase your knowledge and that of your employees.Â
- Don’t neglect the mobile app.Â
- Keep your employee information up to date.Â
- Monitor and manage time off to maintain productivity. Â
Recap
Choose TriNet if you need a not-so-complex HR software that allows you to automate payroll processing, access a wide range of employee benefits, manage risks, and comply with regulatory authorities.
The software also helps you to hunt viable talents and recruit them, build a dedicated HR team, and use its mobile application for on-the-go business operations.
The software, however, isn’t cheap. If you’re on a tight budget, you might have to look for cheaper HR software you can start with.
