Connecteam HR Software Review

(April 2025)

Connecteam HR Software Review

Table of Contents

Our Verdict
Connecteam-HR-Software

Connecteam HR Software delivers a comprehensive, all-in-one platform tailored for managing deskless teams. It excels in simplifying HR tasks like scheduling, time tracking, and employee communication, all from an intuitive mobile app. You’ll find that the software’s user-friendly interface allows for easy onboarding, making it ideal for businesses with large, dispersed workforces. The ability to customize workflows and forms means you can tailor the experience to meet your team’s unique needs.

Plus, its integration with payroll systems streamlines operations, saving you time and reducing manual work. While the basic plan offers solid features, businesses requiring advanced analytics or custom integrations might need to upgrade to higher tiers. Overall, Connecteam’s affordable plans and rich feature set make it a great fit for companies looking to enhance team productivity and improve HR processes without breaking the bank.

Pros

  • Provides real-time communication features, including in-app chat and announcements.
  • Supports multiple integrations with payroll and other third-party tools.
  • Delivers responsive customer support through chat, phone, and email.
  • Streamlines employee management with tools for scheduling, time tracking, and task management.
  • Offers a free plan for up to 10 users, making it accessible for small teams.
  • Allows extensive customization of workflows to suit different business needs.

Cons

  • Requires paid upgrades to unlock advanced features like GPS tracking and automated reporting.
  • Limits free plan functionality to smaller teams, with higher costs for larger teams.
  • Imposes additional fees for some customization options.
  • Restricts certain integrations to premium plans only.
  • Experiences occasional performance lags, especially in mobile app usage.
  • Lacks advanced reporting features in lower-tier plans.
Who Connecteam HR Software Is Best For
Who-Connecteam-HR-Software-Is-Best-For

Connecteam HR Software is best for you if you:

  • Manage a small team and need an affordable solution, as Connecteam offers a free plan for up to 10 users.
  • Want an all-in-one platform that streamlines time tracking, scheduling, task management, and employee communication.
  • Seek seamless integrations with payroll systems and other third-party tools, ensuring smoother operations across departments.
  • Require extensive customization options to tailor workflows, forms, and processes specific to your business needs.
  • Need real-time communication tools, including in-app chat and announcements, to keep your team connected and informed.
Who Connecteam HR Software Isn’t Right For

Connecteam HR Software is not right for you if you: 

  • Expect fully automated HR functions, such as onboarding and benefits management, which are not as robust as dedicated HR management systems.
  • Need extensive integrations with niche software tools, as Connecteam’s integration options are somewhat limited.
  • Prefer a desktop-first experience, since Connecteam is more optimized for mobile, which may not suit users who prioritize desktop use.
  • Seek features like advanced payroll or performance review systems, as these may require separate platforms for full functionality.
  • Manage a large organization with thousands of employees, as the platform may lack the advanced enterprise-level features required for complex HR needs.
What Connecteam HR Software Offers
What-Connecteam-HR-Software-Offers

Connecteam HR Software offers:

  • Employee Communication
  • Checklist & Forms
  • Employee Scheduling
  • HR & People Management
  • Employee Task Management
  • Time Tracking
Connecteam HR Software Details

Employee Communication

Connecteam keeps your team informed and connected. Employees can easily stay updated on announcements, share their feedback, and access important information. You can gather insights through surveys and polls to make better decisions as a team.

Checklists & Forms

Streamline your workflows by letting employees complete reports, forms, and checklists directly in the app. This helps improve response times and eliminates unnecessary back-and-forth communication.

Employee Scheduling

Connecteam’s scheduling tools make planning shifts easy. You can create schedules with unlimited jobs and subjobs, let employees claim open shifts, and track their progress during shifts. It also offers features like schedule searching, shift replacements, and setting limits on how many hours employees can work, which helps keep everyone within overtime guidelines.

HR & People Management

Connecteam helps you engage employees, reduce turnover, and stay compliant with HR regulations. You can also create custom training courses and quizzes to ensure your deskless employees are up to speed.

Employee Task Management

Assign tasks to your team and track their progress in real-time. You’ll get updates on task completion and can simplify communication around task management, ensuring everything gets done efficiently.

Time Tracking

Connecteam’s time-tracking tools help you manage employee hours with ease. Employees can clock in and out right from their mobile devices, track different jobs or tasks, and even edit their timesheets. As a manager, you can export and adjust time sheets, set up automatic clock-outs, and see where employees clock in and out on a GPS map. The ability to handle all of this from a mobile device is perfect for teams working in the field.

Connecteam HR Software Pricing
Connecteam-HR-Software-Pricing

Connecteam offers a variety of plans tailored to fit different business needs and sizes, making it easy to find the right option for you. Here’s a breakdown of its pricing structure:

Small Business Plan – Free for up to 10 users.

Features

This plan is great for startups or small teams. It includes essential features like a time clock, job scheduling, forms, quick tasks, chat, updates, directory, knowledge base, time off management, recognition, and celebrations.

Basic Operations – $29 per month for the first 30 users; $0.50 per additional user.

Features

Ideal for growing teams, this plan offers all the features in the Small Business Plan plus detailed reports, payroll integration, and shift information.

Advanced Operations – $49 per month for the first 30 users; $1.50 per additional user

Features

This plan includes everything in Basic Operations, with added benefits like admin permissions, geofencing, recurring shifts, templates, and kiosk clock-ins.

Expert Operations – $99 per month for the first 30 users; $3 per additional user

Features

Perfect for larger organizations, this plan covers all features in Advanced Operations and adds automatic shift assignments, location management, live GPS tracking, and process automation.

Enterprise – Custom pricing

Features

Tailored for enterprises with specific needs, this plan includes everything in Expert Operations plus additional custom features, a personal account manager, single sign-on, two-factor authentication, biometric lock, and API access.

Where Connecteam HR Software Stands Out
Where-Connecteam-HR-Software-Stands-Out

Top-Notch Time Tracking

Managing time and attendance has never been easier. With Connecteam, you get powerful time tracking features, including GPS geolocation, customizable job tracking, and automatic reminders for clocking in and out. This helps ensure accuracy and simplifies time management for your entire team.

Advanced Scheduling Features

Need to handle complex scheduling? Connecteam’s got you covered. From creating detailed schedules and managing shift changes to tracking shift statuses and setting limits on working hours, the platform’s scheduling tools are designed to streamline workforce planning and ensure compliance with labor regulations.

Rich Communication Tools

Forget about juggling multiple apps. Connecteam’s robust communication hub includes everything you need to keep your team in sync. Share files, start group chats, and even pin important conversations—Connecteam makes it easy to keep everyone connected and informed.

Generous Free Plan

Starting with Connecteam doesn’t have to cost a dime. Their free plan covers up to 10 users and includes essential features like time tracking, job scheduling, and communication tools. It’s a fantastic way to get started without any financial commitment.

Effective Geolocation Services

If you have a mobile workforce, Connecteam’s geolocation features are invaluable. Track where your employees are clocking in and out, and monitor their activities throughout the day with GPS tracking. It’s perfect for keeping tabs on field-based teams.

Where Connecteam HR Software Falls Short

Limited Integrations

If you’re using a variety of tools in your business, Connecteam’s integration options might feel a bit restrictive. Currently, it doesn’t offer as many third-party integrations as some other HR software solutions. This could mean additional manual work or the need to find workarounds for syncing your data with other systems.

Limited Reporting Options

Connecteam’s reporting features, while useful, are not as robust as those offered by some competitors. If your business relies heavily on detailed analytics and comprehensive reports, you might find the available options somewhat limiting compared to other platforms.

Mobile App Performance

Although Connecteam’s mobile app is designed to be user-friendly, some users have reported occasional performance issues. Depending on your specific needs and reliance on mobile access, these issues might affect your overall experience.

Complex Pricing Tiers

Connecteam’s pricing structure, while flexible, can be somewhat complex. With different tiers and add-ons available, it might be a bit challenging to determine the best plan for your needs without getting into the fine details. Make sure to carefully assess which features are included in each plan to avoid unexpected costs.

Learning Curve for Advanced Features

While the core functionalities are user-friendly, some of Connecteam’s more advanced features come with a learning curve. If you’re new to HR software or need to implement complex workflows, you might find yourself spending extra time getting up to speed with all the capabilities.

How to Apply for Connecteam HR Software
  • Assess Your Business Size and Needs:  Evaluate your team size and specific HR functions needed, such as time tracking or scheduling.
  • Ensure Integration Capabilities: Verify integration with existing tools and explore API/customization options if needed.
  • Review Customer Support Options: Understand support channels and check user reviews for quality and responsiveness.
  • Evaluate Budget and Pricing Tiers: Review pricing plans and consider any add-ons to ensure they fit your budget.
  • Check System Requirements: Confirm compatibility with your devices and ensure reliable internet access.
  • Test Features and Usability: Use free trials to test features and assess user-friendliness; check for training resources.
Alternatives to Connecteam HR Software

If Connecteam HR Software isn’t quite what you’re looking for, consider these excellent alternatives that might better fit your needs:

TriNet

TriNet offers an all-in-one HR solution starting around $8 per employee per month. It includes benefits management, compliance, and employee self-service features. TriNet integrates various HR tasks into a single platform, streamlining your HR processes and making it easier to manage your team.

Paycor

Paycor’s versatile HR software starts at about $99 per month. It covers payroll, recruiting, and HR management. Paycor stands out for its flexible integrations and detailed reporting capabilities, making it ideal if you need an adaptable HR solution that can meet diverse business needs.

BambooHR

BambooHR is a top choice for many businesses, starting around $6 per employee per month. It offers a user-friendly interface with features for employee management, time tracking, and performance reviews. BambooHR stands out with its intuitive design and responsive customer support, making it a solid option for small to medium-sized businesses seeking a comprehensive HR solution.

ADP Workforce

ADP Workforce Now is a robust HR system suitable for businesses of all sizes. Pricing is available upon request. It provides a range of features including payroll, HR management, and benefits administration. ADP’s strength lies in its scalability and advanced analytics, making it a great choice if you need a customizable HR platform that can grow with your business.

Customer Reviews

Connecteam HR Software consistently earns top ratings on major review platforms, showcasing its popularity and effectiveness among users. On G2, it holds an impressive 4.7-star rating from ‎759 reviews, with users raving about its intuitive interface, comprehensive features, and seamless employee management tools. Many reviewers appreciate how easy it is to onboard staff, track time, and manage tasks—all from one platform.

On Trustpilot, Connecteam shines even brighter with a remarkable 4.9-star rating from 439 users. Customers frequently highlight the platform’s user-friendly design and robust mobile app, making it simple to stay connected with their teams on the go. The stellar customer support also earns plenty of praise, with many users noting how responsive and helpful the team is in resolving issues quickly.

Pro Tips
  • Leverage the Mobile App: Use the app to manage HR tasks on the go, keeping up with schedules and communications.
  • Utilize Customizable Workflows: Tailor HR processes with automated approvals and task assignments to enhance efficiency.
  • Explore the Employee Self-Service Portal: Allow employees to manage their info and requests, reducing admin workload.
  • Implement Time Tracking: Monitor hours and manage payroll accurately, utilizing GPS for field teams.
  • Customize Reporting Dashboards: Create dashboards for real-time insights into HR metrics and performance indicators.
  • Take Advantage of Communication Tools: Use chat features to keep your team connected and engaged.
  • Set Up Automated Reminders: Automate reminders for tasks like performance reviews and training sessions.
  • Use the Onboarding Feature: Streamline onboarding with tools that provide essential info to new hires from day one.
  • Explore Integration Options: Utilize integrations with other tools to enhance functionality and streamline operations.
Recap

Connecteam HR Software delivers a comprehensive solution for managing all your HR needs in one place. With its user-friendly interface and powerful features, it’s perfect for businesses of all sizes. Enjoy benefits like customizable workflows, mobile access, and integrated time tracking to streamline your HR processes and improve efficiency.

Connecteam’s employee self-service portal, communication tools, and automated reminders help enhance team collaboration and keep everything on track. Plus, with robust reporting and integration options, you can tailor the platform to fit your specific needs, making it a top choice for optimizing your HR operations.

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