Goco HR Software Review

(April 2025)

Goco-HR-Software-Review

Table of Contents

Our Verdict
Do you run a small or medium-sized businesses, and you need an all-in-one HR software solution that streamlines manual tasks, such as digital onboarding, benefits administration, payroll, and compliance and simplifies HR processes. Go for GoCo!

Imagine a comprehensive HR solution that not only simplifies but revolutionizes your daily operations. GoCo HR Software does just that, offering an easy-to-use interface that empowers you to automate an array of HR tasks, setting you on a path toward greater productivity and success.

Explore any of these channels to contact GoCo HR Software. Send an email to [email protected] or [email protected], call at (512) 580-GoCo (4626) for sales or support inquiries and assistance. Additionally explore visiting the website- https://www.goco.io/ and request a demo or send feedback.

Pros

  • It has a clean look and is easy to use, making it simple to onboard and enroll new employees in benefits
  • It automates the process of collecting required documents for newly hired talent, enrolling new employees in benefits plans, and adding employees to company payroll with the appropriate tax and benefit deductions.
  • It helps you improve your relationship with your employees through good treatments and consistent attention

Cons

  • It is not suitable for highly complex needs
  • It is challenging to navigate if your managers and employees are not familiar with it.
  • It has limited third-party integrations
Who Goco HR Software Is Best For

Go for Goco HR Software if you:

  • Run a small and medium-sized enterprises, and you need to help streamline your HR processes.
  • Need an easy-to-use interface that lets you automate various HR tasks, such as onboarding, benefits, payroll, performance reviews, and more.
  • Love to synchronize all your HR, payroll, and benefits information so you don’t have to enter data manually into different systems.
  • Prefer flexible, efficient, and reliable software
Who Goco HR Software Isn’t Right For

Here are some scenarios where GoCo HR Software might not be right for you:

  • You need an applicant tracking system to manage your hiring process. GoCo HR Software does not offer this feature yet.
  • You have a large or complex organization that requires more advanced or customized HR function.
  • You use other systems or platforms that are not compatible with or do not integrate with GoCo HR Software
  • You prefer a more hands-on or personal approach to HR management. GoCo HR Software is a cloud-based system that automates many HR tasks and processes, but it may not be very user-friendly for you if you are not familiar with the software or its features
What Goco HR Software Offers
What-Goco-HR-Software-Offers

Here are some of the products and features that Goco HR Software offers:

Onboarding

Automate the onboarding process for new hires and collect all the required documents and signatures electronically with this software. You can also create custom workflows and tasks to suit your specific needs and preferences.

Benefits Administration

Explore it to manage and enroll your employees in various benefit plans, such as health, dental, vision, life, disability, and more. You can also compare benefit plans and prices and sync your data with your payroll and carriers.

Payroll

Run payroll in minutes and sync your data with your HR and benefits systems using Goco HR Software. You can also get support from a dedicated Customer Success Team, who helps you with any payroll-related issues or questions.

Compliance

You can store, organize, and verify the compliance of your HR documents, such as W-4s, I-9s, tax forms, and more. You can also get alerts and notifications for any compliance deadlines or updates

Performance Management

Use it to track and manage the performance of your employees and set goals and feedback cycles. You can also create performance reviews and surveys, and generate reports and analytics

Goco HR Software Details
Goco-HR-Software-Details

Ideal For

If you are looking to streamline and personalize your HR processes and workflows, like onboarding, benefits, payroll, compliance, and performance management, this solution is a great fit for your business. With GoCo HR Software, your businesses can experience time and cost savings, as well as enhanced employee satisfaction and engagement.

Cost

GoCo HR Software has a flexible and adjustable pricing model that starts at $5 per employee per month. Among the features of the basic plan are paid time off, MagicDocs, document workflow and e-signature, employee self-service, hiring and onboarding, and paid time off. Additional capabilities, including payroll processing, time tracking, benefits administration, on-demand HR help, and white glove installation services, are also available as add-ons. The final cost depends on the number of employees and the features you choose

Where Goco HR Software Stands Out

GoCo HR Software is not just another HR solution; it’s a beacon of modern HR excellence that stands out for several compelling reasons. Here’s what makes GoCo truly exceptional:

Digital Onboarding Excellence

GoCo’s digital onboarding process redefines the way you welcome new talent into your organization. It streamlines the collection of essential documents, ensuring that new employees are onboarded quickly and efficiently. With GoCo, the journey for new hires begins on a seamless note, making a strong first impression.

Benefits Administration With Ease

Managing employee benefits can be a complex endeavor, but GoCo simplifies the process. It automates the enrollment of new employees in benefits plans, ensuring that they are placed in the right plans with accurate tax and benefit deductions. This feature not only saves time but also guarantees that your employees receive the benefits they deserve.

Payroll Precision

GoCo takes the guesswork out of payroll. It automates the process of adding employees to your company’s payroll with precision in tax and benefit deductions. Accuracy is paramount when it comes to payroll, and GoCo ensures that employees are paid on time and without error.

Compliance Confidence

Navigating the complex landscape of state and federal regulations is a challenge for any business. GoCo shines by automating compliance tasks, such as I-9 verification and W-4 forms, to keep your organization in line with the law. It’s your trusted partner in staying compliant, giving you peace of mind in a world of ever-evolving regulations.

Seamless Integration

Beyond its standout features, GoCo’s ability to seamlessly integrate with your existing systems ensures a smooth transition into your HR ecosystem. This adaptability is vital for maintaining data consistency and workflow efficiency.

Top-Rated Customer Support

GoCo doesn’t just offer remarkable features; it backs them up with top-rated customer support. A dedicated Customer Success Team guides you through implementation and daily operations, providing the kind of support that helps you succeed.

Where Goco HR Software Falls Short

Here are some of the possible drawbacks of GoCo HR Software for you to consider before choosing it:

  • It can be slow at times and may require some adjustments to fit your specific needs and preferences.
  • It may have some integration issues with other systems or platforms that you use.
  • It may not be very user-friendly for some employees or managers who are not familiar with the software or its features.
  • It does not offer applicant tracking features, although it plans to include them in a later product release
Alternatives to Goco HR Software
Alternatives-to-Goco-HR-Software

Consider any of these alternatives if you do not like GoCo HR Software:

ADP Workforce Now

This is a cloud-based HR solution that can help you with payroll, benefits, compliance, talent management, and more. It is designed for businesses with 50 or more employees, and it has a user-friendly interface and a dedicated customer support team.

Paylocity

This is another cloud-based HR solution that can help you with payroll, benefits, onboarding, performance management, and more. It is designed for small and medium-sized businesses, and it has a flexible and customizable platform and a high customer satisfaction rating.

Rippling

This is a modern HR platform that can help you with payroll, benefits, IT, and more. It can sync all your workforce systems in one place and automate various tasks and processes. It is suitable for businesses of all sizes, and it has a simple and powerful interface and a top-rated customer support team.

Namely

This is an end-to-end HR platform that can help you with payroll, benefits, talent management, compliance, and more. It is designed for mid-sized businesses, and it has a social and engaging platform and a responsive customer service team.

GET SMARTER >>> Best HR Software for Startups

Customer Reviews

Consider these customer reviews before you make a decision for Goco HR Software:

On business.com, GoCo HR Software has an editor’s rating of 8.9 out of 10, and it is chosen as the best HR software for custom workflows. The review praises GoCo’s user-friendly interface, comprehensive solution, and top-rated customer support. However, it also mentions some cons, such as the lack of a free trial, the limited number of integrations, and the need for some adjustments to fit specific needs and preferences.

On G2, GoCo HR Software has a user satisfaction rating of 4.6 out of 5 stars, based on 291 reviews. The users like GoCo’s customer service, user interface, onboarding, and time-saving features. However, some users also report some drawbacks, such as slow performance, integration issues, and lack of user-friendliness for some employees or managers.

On Capterra, GoCo HR Software has a user satisfaction rating of 4.7 out of 5 stars, based on 287 reviews. The users appreciate GoCo’s ease of use, functionality, customer support, and value for money. However, some users also encounter some problems, such as glitches, errors, bugs, and missing features.

On SelectHub, GoCo HR Software has a user satisfaction rating of 95%, based on 287 reviews from 4 recognized software review sites. The review highlights GoCo’s flexibility, process automation, and streamlined onboarding functions. However, it also points out some limitations, such as the lack of applicant tracking features and the difficulty in handling complex or large organizations.

On Software Finder, GoCo HR Software has a user satisfaction rating of 4.6 out of 5 stars, based on 291 reviews. The review recognizes GoCo’s innovation and user satisfaction, and recommends it for organizations seeking efficient and effective HR management solutions. However, it also notes some challenges, such as slow speed, adjustment issues, integration issues, and not user-friendly for some employees or managers.

Pro Tips

Here are some pro tips to make maximum use of Goco HR Software:

  • Take advantage of the free demo and consultation that GoCo offers. You can get a personalized tour of the platform and ask any questions you might have. You can also get a custom quote based on your needs and preferences.
  • Use the MagicDocs feature to create and store your HR documents electronically. You can also use the e-signature feature to collect signatures from your employees and managers. This can save you time and paper, and ensure compliance.
  • Customize your workflows to suit your specific HR processes and policies. You can automate various tasks and processes, such as onboarding, benefits enrollment, performance reviews, and more. You can also create custom fields and forms to collect the data you need.
  • Sync your data with your payroll and benefits providers. GoCo can integrate with some popular payroll and benefits solutions, such as ADP, Gusto, Paychex, QuickBooks, and more. This can eliminate manual data entry and errors, and ensure accuracy.
  • Leverage the customer support team that GoCo provides. Let the dedicated Customer Success Team guide you through the implementation and daily operations of the software. You can also access online resources, such as FAQs, guides, videos, and webinars
Recap

GoCo HR Software is a bright spot of innovation, efficiency, and dependability in a world where HR excellence is essential to organizational success. With the freedom from administrative responsibilities and the ability to concentrate on what really matters—your people—this solution enables your HR team to achieve new heights. By working with GoCo, you revolutionise HR rather than just manage it.

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