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Our Verdict
After diving deep into the realm of HR solutions, it’s clear that Insperity stands out as a top-notch choice for businesses aiming to streamline its operations. Functioning as a professional employer organization (PEO), Insperity goes beyond the typical HR tech platform. Think payroll, benefits, compliance – you name it. It’s the go-to if you want to free up your plate from HR hassles and focus on what really matters for your business. This approach proves especially valuable for small and medium-sized businesses (SMBs) lacking robust internal HR teams.
The strength of Insperity lies in its dedication to freeing businesses from the administrative and operational burdens of HR. By delegating these essential tasks to Insperity, companies can focus toward core business priorities. The availability of dedicated HR specialists adds another layer of support, providing consultation across vital areas such as recruiting, compensation planning, and performance management.
However, there are a couple of things to note. If you’re dealing with an international workforce or crave specific pricing details from the get-go, Insperity might not check all your boxes. Also, if you’re just after help with, say, payroll and not the whole HR shebang, it might be a bit much. But when it comes to full-on, comprehensive HR support on the home front, Insperity’s got the goods.
Its proven track record in navigating the complexities of HR functions positions it as a verdict-worthy solution for businesses looking to enhance efficiency and focus on strategic growth.
Pros
- Delivers exceptional compliance guidance and risk reduction
- Offers very responsive and knowledgeable support reps
- Provides complete payroll processing services.
- Offers helpful HR document templates
- Includes an employee self-service portal
Cons
- Presents a steep pricing model with a somewhat opaque cost structure
- Exhibits occasional lack of intuitive navigation in the admin platform
- Occasionally experiences delays in implementing changes or adjustments
- Requires modernization in reporting functionality
- Shows some redundancy across services
Who Insperity Is Best For
Insperity works optimally if you:
- Have small businesses under 50 employees lacking sufficient internal HR bandwidth
- Own a company that wants to fully outsource multiple core HR functions from payroll to compliance
- Operate a domestic U.S. organizations without international workforce needs
- Need guidance across talent acquisition, compensation planning, performance management
- Struggle to keep pace with changing state/federal HR laws and regulations
- Seek analytics/insights to strengthen workforce optimization efforts
- Need employees to have self-service access to records via online portal
By taking on substantial HR operational workload while also providing strategic consultation, Insperity enables your small business to punch above its weight class in maximizing HR impact with limited internal resources available.
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Who Insperity Isn’t Right For
Insperity may not be the ideal solution if you:
- Own a large enterprise with 500+ employees and complex HR needs
- Require assistance strictly with niche HR functionality like payroll or recruiting
- Need support across international workforces and global compliance
- Seek transparent and flexible SaaS pricing models without sales calls
- Resist fully outsourcing substantial internal HR responsibilities
For your scaled company with specialized international requirements or robust existing teams, Insperity’s bundled services and opaque pricing may seem excessive compared to targeted solutions better aligning to unique needs.
What Insperity Offers
Insperity provides the following key HR services and technology:
Outsource HR tasks for streamlined HR services, they include:
- Payroll processing
- Tax filing
- Benefits administration
- Compliance management
- Risk mitigation
- Time & attendance tracking
Optimize its HR Consulting for strategic guidance like:
- Recruiting strategy
- Compensation planning
- Performance improvement
- Employee engagement
- Learning management
Leverage a robust Technology Platform for efficient HR management:
- Employee self-service portal
- Applicant tracking system
- HR document management
- Reporting and analytics
Insperity HR Software Details
Approach Service Delivery with a Strategic Methodology for Effective Results
As a PEO, Insperity essentially serves as an external HR department for small and mid-sized businesses. Much of the heavy transactional work like running payroll, managing benefits, and tracking time gets handled directly by Insperity specialists behind the scenes.
But Insperity also provides performance and talent consultation across other areas to offer complete workforce optimization. You get assigned dedicated account reps to assist with implementation, ongoing support, and strategic priorities unique to your organization. It becomes a true partnership elevating the HR impact beyond what typical software tools alone can provide.
The mix of outsourcing and guidance enables companies to avoid having to build expertise across endless HR sub-disciplines while still benefiting from insights that strengthen culture, hiring, leadership and progress. For SMBs most constrained by limited budgets and headcount, Insperity nicely fills gaps.
Implement Experience Through a Comprehensive and Hands-On Approach
Insperity doesn’t publicly provide implementation timelines or specifics on getting started. However, it is widely reported that Insperity account reps fully handle new customer onboarding including data migration, system configuration, training, and change management.
The burden of ramping up on Insperity’s HR technology or processes doesn’t fall on your team – its specialists own implementation based on understanding your priorities, key milestones, and measures for success while proactively communicating each step. Support stays involved for ongoing adoption too.
For very small companies with limited bandwidth, having Insperity own implementation allows you to remain focused on critical business operations knowing your HR responsibilities will be in good hands throughout and after go-live. Their proven onboarding process makes adoption smooth.
Explore its Pricing and Contract Details
Insperity doesn’t disclose its pricing details on the website. Contracts extend for a year and can be terminated within the initial 30 days, possibly incurring an early termination fee.
PRO TIPS >>>Â HR Software What to Look for When Buying
Where Insperity Stands Out
After assessing all services, a few key strengths make Insperity stand out from rival PEO platforms:
Supports HR Specialists
Insperity clients benefit from dedicated HR reps with specialized expertise across all facets of people operations and talent strategy, ready to guide unique needs or answer pressing questions at any moment. Real human assistance makes a big difference.
Provides Compliance Assistance
Staying abreast of constantly evolving employment laws, health care statutes, payroll policies, and other regs across local, state, and federal jurisdictions is extremely difficult – Insperity’s full assumption of compliance risk provides immense peace of mind.
Enables Performance
Many PEOs stop at transactional HR functions. But Insperity goes the extra mile with performance consulting to elevate management skills through goal setting, coaching workshops, reviewing techniques, and more – supervisors grow their people leadership capabilities via Insperity’s hands-on involvement.
Manages End-to-End Payroll
Insperity handles everything from sourcing W2s to submitting payroll taxes to managing garnishments, in addition to depositing employee paychecks reliably and on time – you avoid the hassle while achieving payroll processing accuracy.
Where Insperity Falls Short
Despite the many positives Insperity delivers, here are a few drawbacks to note:
Lacks International Support
For multinational companies managing overseas employees, Insperity restricts assistance to domestic US HR support – onboarding new hires in Europe or Asia and handling related regional compliance needs are not facilitated.
Offers No Customizable Pricing
Insperity refrains from providing public pricing or options to select specific services. Committing to bundled packages with opaque rates through sales calls makes it difficult to assess true costs or needs fit upfront.
Face Technology Learning Curve
Users report occasional challenges navigating Insperity’s HR platforms, particularly concerning features like time tracking, document management, and reporting. The tools don’t always provide the most intuitive interfaces, although specialists assist in adoption.
Underserves the Mid-Market Segment
Insperity sets minimum client requirements around employee headcount and revenue ranges, focusing squarely on startups and very small businesses. This approach may lead to mid-sized companies outgrowing support capabilities or requiring greater platform scale.
How to Sign Up for Insperity
Contacting Insperity to learn about pricing or request a demo involves the following steps:
- Visit Insperity’s website at insperity.com
- Scroll down and click “Contact Sales” button
- Insperity sales specialist will follow up via email and phone to discuss further
Anticipate questions from sales reps regarding your current HR systems, pain points, and service preferences to tailor suitable Insperity packages and pricing in your exploratory conversations. Opt for either “Request a Quote” or “Schedule a Demo” based on your needs. Fill out the inquiry form with essential contact details and company information. If seeking pricing details, share information like headcount, revenue, and industry specifics. For demo scheduling, provide insights into specific use cases or topics you’d like to cover.
Alternatives to Insperity
Leading PEO platforms that offer similar HR outsourcing and tech-enabled services include:
- Justworks: Geared to startups and SMBs – managed payroll, benefits, compliance. Clean intuitive interface.
- Oasis: Specialized for companies in professional services – proactive compliance alerts. Integrates with various HR tools.
- ADP TotalSource: Global PEO powerhouse ADP – robust analytics and talent consulting. But more expensive, complex, less personal support.
- Wells Fargo Workplace Solutions: Ideal for product development firms – deep expertise guiding equity compensation, leaves management.
- TriNet: Tech-forward platform great for modern UI. Large corporate focus, less hands-on guidance for leadership strategy.
GET SMARTER >>>Â Zenefits HR Software Review
Customer Reviews
Evaluating feedback and reviews from diverse sources such as Forbes Advisor with a rating of 4.1, TrustRadius scoring 4.2, G2 at 3.5, Consumer Affairs boasting a rating of 4.7, and Business Affairs with an impressive 9.6 out of 10, provides a comprehensive overview of the collective sentiment and performance metrics across various independent platforms.
Pro Tips
Best practices to accelerate success when partnering with Insperity include:- Outline must-have use cases before selecting packages to right-size spend
- Collaborate closely with your Insperity sales representative to tailor the services and employment model that align seamlessly with your business needs
- Evaluate entire HR technology stack first to identify integration needs
- Maintain ongoing bi-weekly check-ins with assigned support rep
- Provide candid feedback on platform issues to fuel product enhancements
- Monitor key metrics using Insperity’s reporting to track ROI
- Attend compliance policy webinars to stay in lockstep with regulators
- Leverage performance review consultation to advance management skills
- Encourage employees to utilize self-service portal to drive ownership
Following these proven tips will help align Insperity services to key priorities, maximize value from bundled offerings, and build strong relationships with knowledgeable reps guiding HR strategy – driving workforce optimization.
Recap
Insperity, a professional employer organization (PEO), distinguishes itself from conventional HR software by offering comprehensive outsourcing of payroll, benefits, compliance, and administrative tasks for small and medium businesses, enabling them to concentrate on core priorities.
Highlighted strengths encompass outstanding compliance guidance, responsive support specialists, comprehensive payroll services, HR document templates, and an employee self-service portal. However, it faces challenges with a pricing model that lacks transparency, occasional platform navigation issues, implementation delays, and redundancy in some services.
Optimal for domestic US companies with fewer than 50 employees seeking complete outsourcing of various HR functions, Insperity garners positive reviews for streamlining operational tasks while providing strategic talent optimization consultation.
Notable alternatives like Justworks, Oasis, ADP TotalSource, Wells Fargo Workplace Solutions, and TriNet exist, but Insperity distinguishes itself through dedicated HR rep support and assuming full compliance risks. Adhering to best practices in usage and integration is crucial.
