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Our Verdict
Experience the transformative capabilities of Isolved Benefit Services, an innovative SaaS solution that is reshaping the landscape of Human Capital Management. With its cloud-based platform, you can effortlessly handle payroll, HR, benefits administration, time and attendance, talent management, and compliance all in one place. Isolved has a remarkable 30-year legacy and provides a wide range of benefit programs that meet the specific needs of your business.
Unlike several software companies with rigid pricing, the company offers personalized quotes that align with your requirements and workforce size.
However, before you rush for this, be aware that it only caters to small and medium-sized businesses.
Elevate your HR operations with Isolved Benefit Services, the ultimate choice for efficient employee benefits management, and great software for your small or medium-sized business. It empowers you to navigate tax complexities, navigate legal frameworks seamlessly, and optimize payroll administration. Unlock a world of streamlined efficiency and compliance with Isolved Benefit Services. Your journey to simplified HR starts here.
If you have any general inquiries, need customer support, want to inquire about sales, place accessory orders, request a demonstration, or ask for a quote, please visit the website. Once there, you can select the option that best suits your needs. For any questions or comments about Isolved products or services, you can also reach out by calling 1.800.733.8839.
On this website, you can find the addresses and phone numbers of Isolved offices in Charlotte, Salt Lake City, Phoenix, Allentown, Dubuque, West Des Moines, Fremont, and Sandy. Additionally, consider the option to schedule a demonstration or request a price quote from that location.
Pros
- Offers a wide range of features, including payroll, HR, benefits administration, time & attendance, talent management, and compliance. this comprehensive approach streamlines multiple HR tasks into one platform.
- Provides access from anywhere with an internet connection.
- Provides personalized quotes based on the specific needs of each business and the number of employees. This ensures a fair and customized pricing model.
- Demonstrates reliability and stability owing to its impressive 30-Year Track Record.
- Makes navigation and implementation user-friendly, reducing the learning curve for new users and allowing for efficient adoption.
- Caters to the needs of small and medium-sized businesses.
- Helps minimize errors and improve overall efficiency. It streamlines tasks like payroll management, benefits administration, and compliance, resulting in better accuracy and time savings.
- Helps your business stay up-to-date and in compliance with relevant laws, reducing the risk of penalties.
Cons
- Appears complex to use and requires a learning curve to fully utilize its features effectively.
- Involves a significant upfront and ongoing cost, which could be a concern for smaller businesses with tighter budgets.
- Limits customization options, making it difficult to tailor the platform to specific company needs.
- Poses Integration Challenges Depending on your existing tech stack, which leads to potential disruptions in workflows.
- Requires Frequent updates or maintenance requirements, which results in downtime or compatibility issues with other systems.
- Limits Scalability to small to medium-sized businesses, it might not scale effectively for larger organizations with more complex needs.
- Poses difficulties in navigation and utilization as a result of its user interface.
Who Isolved Employee Benefits Software Is Best For
Gusto Employee Benefits Software is best for you if you:
- Small to Medium-sized Businesses: its features and capabilities are often designed to cater to the needs of smaller teams, so it suits you perfectly If you have few employees.
- HR and Benefits Administrators: Your HR professionals and benefits administrators who handle employee benefits, payroll, and related tasks can benefit from the software’s streamlined tools and processes.
- Companies with Simple Benefit Structures: Does your Organization have straightforward benefit structures and requirements? If yes, iSolved is a good fit, as the software’s features can easily accommodate basic benefit management needs.
- Companies seeking centralized Management: leverage iSolved for integrated solutions if your business needs to centralize its HR, payroll, and benefits management processes into a single platform.
- Businesses with compliance needs: Take advantage of the software’s built-in compliance features to ensure adherence to various employment and benefits regulations.
- Companies Seeking Self-Service Options: Explore iSolved’s self-service capabilities to empower employees to manage some benefit-related tasks independently.
- Organizations that require insight report: Does your business value data-driven decision-making? iSolved’s reporting and analytics features provide valuable insights for optimizing benefits and HR strategies.
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Who Isolved Employee Benefits Software Isn't Right For
Isolved Employee Benefits Software is not the right option for you if you:
- Run a large enterprise with complex HR needs such as: advanced customization, sophisticated reporting, or specialized HR functionalities
- Manage an industry that requires specialized HR software tailored to unique compliance and operational needs, such as healthcare or manufacturing.
- Operate a business that relies heavily on a complex ecosystem of existing software tools, especially those that Isolved does not integrate with.
- Seek international support for your business, or you run a global business. Isolved’s features lack adequate capacity to handle complex international payroll and compliance needs, like specialized global payroll solutions.
- Run HR and benefits administration that involves intricate approval processes, multi-level hierarchies, or complex workflows
What Isolved Employee Benefits Software Offers
- Benefits management
- Payroll integration
- Compliance tools
- Self-service capabilities
- Reporting and analytics
- Open enrollment support
- Flexible plan options
- Mobile access
- Time-off tracking
- Employee communication
- Benefits cost calculations
- Employee support
Isolved Employee Benefits Software Details
Benefits Management
- Provides centralized platform for managing employee benefits, including health, insurance, retirement plans, and more.
- Helps you handle enrollments, changes, and updates efficiently through the software.
- Helps configure benefit plans that match your specifications and staff needs
Payroll Integration
- Provides seamless integration with payroll processing, ensuring accurate calculations of benefits deductions and contributions.
Compliance Tools
- Offers built-in compliance features that help businesses stay up-to-date with federal and state regulations related to employee benefits.
- Ensures your organization is ACA compliant and reduces reporting stress with integrated ACA Print & File services.
Self-Service Capabilities
- Offers employee self-service portal for benefits enrollment, viewing plan details, making selections, and updating personal information.
- Helps free up your HR resources to answer questions instead of tracking paperwork
Reporting and Analytics
It supplies Robust reporting tools that provide insights into benefits usage, costs, and trends, enabling data-driven decision-making.
Open Enrollment Support
- Supplies Tools to streamline the open enrollment process, making it easier for both administrators and employees to manage benefit selections.
- Establishes a seamless, self-service benefits enrollment process that provides your employees with clarity and transparency into their benefit plan options.
Flexible Plan Options
It has the ability to set up and manage a variety of benefit plans, accommodating different needs and preferences of employees.
Mobile access
It has a mobile app or responsive interface for employees to access and manage their benefits from anywhere.
Time-off tracking
It integrates with time-off tracking, which allows your employees to request time off and administrators to manage accruals and approvals.
Employee communication
Provides communication tools that allow employers to inform employees about benefit changes, updates, and important information.
Benefits cost calculations
Supplies tools for calculating the cost of various benefit plans and scenarios, aiding in decision-making and budgeting.
Employee Support
- Supports your employees with resources that answer their benefit-related queries.
- Streamlines and simplifies the management of employee benefits through its features, making it easier for both administrators and employees to handle benefit-related tasks efficiently and effectively.
- Helps your employees pay expenses pre-tax while lowering your expenses with FSA, HSA, POP, and Transit & Parking Services.
Pricing
Sadly, Isolved does not provide information on its pricing tiers on its website.
PRO TIPS >>>Â How to Choose Employee Benefits Software
Where Isolved Employee Benefits Software Stands Out
The iSolved employee benefits software distinguishes itself in various aspects, including:
- It has a proven track record
- It offers multiple benefits programs such as COBRA, FSA, HSA, HRA, POP, and commuter benefits
- It ensures compliance with all relevant laws and regulations and streamlines payroll management.
- It offers customization and customer support
- It offers a time and attendance feature that has great functionality and improves payroll accuracy
Where Isolved Employee Benefits Software Falls Short
Isolved employee benefits software has some drawbacks, such as:
- Lack of ease of use for employees. It does not allow an employee to look at the benefit options before enrolling, and it does not show the cost of each plan clearly.
- Inconsistency and unresponsiveness of customer support service. Some users complain of difficulties getting a callback, resolving issues, or getting accurate information from the support team.
- Lack of user-friendly or customizable reporting features. You have to run multiple reports to get the data you need, and you cannot export or share the reports easily.
- Lack of smooth or seamless integration with other systems or platforms. You have to manually enter or update data in different places, and you encounter errors or glitches when syncing data.
How to Qualify for Isolved Employee Benefits Software
There aren’t strict qualifications, but some matching criteria such as:
- Running small to medium-sized businesses,
- Handling HR, payroll, and benefits administration
- Managing a range of employee benefits
- Running an organization that needs to ensure compliance with various regulations that relate to employee benefits.
- Running a budget that caters for the cost of the software and the ability to afford different packages that may offer different features at varying price points.
- Possessing a tech infrastructure that can support the software’s cloud-based model and integrations.
Alternatives to Isolved Employee Benefits Software
Opt for one of this top-rated software in case Isolved does not meet your needs:
Paychex Flex
Paychex Flex is a comprehensive cloud-based payroll and HR solution that provides a wide range of features including benefits administration, time and attendance management, compliance assistance, and much more. Users appreciate the functionality, simplicity, customer service, and reliability of the product. However, there are some users who have expressed complaints regarding the reporting features, user interface, glitches, and price increases of the product.
GET SMARTER >>>Â Gusto Employee Benefits Software Review
Rippling
Rippling is a modern platform that seamlessly integrates payroll, benefits, HR, and IT into a single system. Users highly appreciate its usability, support, features, and design. However, there have been reports from some users regarding issues related to integrations, customization, and bugs.
Paylocity
Paylocity is a comprehensive Human Capital Management (HCM) solution that offers a wide range of services including payroll, HR, benefits, talent management, and workforce management. Users highly value its user-friendly interface, efficient administration capabilities, and significant business benefits. However, certain users may experience issues related to performance, accuracy, and security.
Customer Reviews
The software has no review yet on Trustpilot, but on GetApp, it has a rating of 3.9 out of 5 on GetApp, based on a total of 439 reviews. Users appreciate its functionality, simplicity, customer service, and reliability. However, there are complaints from some users regarding the reporting features, user interface, glitches, and price increases.
It also has a rating of 7.0 out of 10 on TrustRadius, based on 201 reviews. Users highly value its user-friendly interface, efficient administration capabilities, and the significant business benefits it offers. However, certain users may experience issues related to performance, accuracy, and security.
Pro Tips
Here are some pro tips on how to use this software effectively:
- Configure your benefit plans according to your specifications and needs. This allows your employees to access their benefits information online, compare plan options, view cost analysis, and make their elections electronically. It also reduces paperwork and errors and improves employee satisfaction.
- Integrate your data across iSolved People Cloud. This ensures that your payroll, HR, benefits, time and attendance, talent management, and compliance data are synchronized and updated in real-time, eliminates the need for manual data entry and exports, and reduces the risk of discrepancies and audits.
- Leverage the reporting and analytics features of the software. Generate various reports on your benefit plans, such as enrollment status, cost analysis, eligibility verification, ACA compliance, and more. Also, consider using the dashboard to monitor key metrics and trends in your benefit programs.
- Take advantage of the additional services offered by iSolved Benefit Services. These include ERISA Wrap Documents, ACA Print & File, FSA/HSA/HRA/POP/Transit & Parking Administration, COBRA Administration, Direct Billing Administration, and POP/ERISA Doc Generator. These services help you minimize tax liabilities, comply with all relevant laws and regulations, and streamline benefit administration
Recap
For easy payroll and HR for your small or medium-sized business, try Isolved. It’s a cloud-based platform that lets you do everything from paying your employees, enrolling them in benefits, tracking their time and attendance, and managing their performance. Isolved has some cool features, like its intuitive interface, its seamless integration with other apps, and its ability to customize your workflows. But it also has some drawbacks, like having no mobile app, offering limited customer support, and having occasional glitches and bugs. Isolved is not the cheapest or the most comprehensive HR software out there, but it’s a solid choice for your businesses if you need a flexible and reliable solution for your HR needs.
