Lively HR Software Review

(April 2025)

Lively-HR-Software-Review

Table of Contents

Our Verdict

Lively HR Software is a specialized platform for streamlining benefits administration, with a particular emphasis on health savings accounts (HSAs) and flexible spending accounts (FSAs). It features an intuitive interface that facilitates the efficient management of employee benefits, making it user-friendly for both employers and employees.

The platform encompasses essential tools that you can use for enrollment, compliance, and account management, thereby ensuring the effective administration of your benefits programs. Notably, Lively is popular for its exceptional and responsive customer service.

Despite its strengths in benefits administration, Lively’s focus on HSAs and FSAs depicts it does not encompass the broader HR management functionalities you find in more comprehensive platforms such as Namely. While it excels in the administration of specific benefits, it lacks extensive tools for other critical HR functions, including payroll processing, talent management, and performance evaluations. Consider these limitations before you go ahead, if your organization is such that needs a more holistic HR solution that integrates a wider array of HR functions.

Yet, Lively HR Software is still an outstanding choice for your organization if you prioritize effective benefits management and wish to offer comprehensive health and wellness options to your employees. Its ease of use and robust customer support position it as a reliable solution for benefits administration.

For inquiries or more information on Lively HR Software, explore any of these contacts.

Website: https://livelyme.com/
Office Address: 548 Market St, PMB 96422, San Francisco, CA 94104-5401
Phone Number: 800-733-6632, 1-888-576-4837
Contact Support

Pros

  • Simplifies benefits administration with a user-friendly interface
  • Provides excellent customer support, known for being responsive and helpful.
  • Offers comprehensive tools for managing HSAs and FSAs
  • Ensures compliance with regulatory requirements through robust features
  • Integrates easily with existing HR systems, enhancing overall efficiency

Cons

  • Lacks broader HR management features like payroll processing and talent management
  • Limits its focus to benefits administration, which may not meet all HR needs
  • Faces occasional issues with delayed refunds and access.
  • Requires additional software for businesses needing a full HR suite.
Who Lively HR Software Is Best For
Who-Lively-HR-Software-Is-Best-For

You need Lively HR Software if:

  • You’re a small to mid-sized business looking for a comprehensive HR solution.
  • You want to streamline your HR processes with features like employee data management, payroll processing, benefits administration, and compliance tracking.
  • You’re seeking a versatile tool to manage your human resources functions efficiently
Who Lively HR Software Isn’t Right For

Lively HR Software is not an ideal choice for you if:

  • You run a large enterprise with complex HR needs that require highly specialized features.
  • You need extensive customization options beyond the standard offerings.
  • You’re looking for a solution with advanced analytics and reporting capabilities.
  • Your budget is very limited and you need a more cost-effective option.
What Lively HR Software Offers
What-Lively-HR-Software-Offers

Lively HR Software offers:

Health Saving Accounts

Lively provides a top-rated, tax-advantaged Health Savings Account that is easy to use and manage. It allows employees to save pre-tax dollars for medical expenses, which can lead to significant tax savings. The platform is designed to be user-friendly, ensuring that employees can easily access and manage their HSA funds

Flexible Spending Accounts

Lively’s FSA options cover both health and dependent care costs. These accounts allow employees to set aside pre-tax dollars to pay for eligible expenses, reducing their taxable income. The platform supports seamless integration with payroll systems, making it easy for employers to manage contributions and reimbursements

Lifestyle Spending Accounts

These accounts are highly customizable and can be used to reimburse employees for a variety of lifestyle expenses, such as fitness memberships, wellness programs, and more. LSAs are designed to enhance employee satisfaction and well-being by offering flexible benefits that cater to individual needs

Medical Travel Accounts

Lively’s MTA extends healthcare coverage by reimbursing employees for travel expenses incurred while seeking medical treatment. This feature is particularly beneficial for employees who need to travel long distances to access specialized healthcare services

Health Reimbursement Arrangements

Lively offers simple-to-use HRAs that allow employers to reimburse employees for out-of-pocket medical expenses. This feature helps employers provide additional financial support for healthcare costs, enhancing overall employee benefits packages

Automated COBRA Direct Bill

Lively automates the continuation of health coverage for employees who leave the company, ensuring compliance with COBRA regulations. This feature simplifies the administration of COBRA benefits and helps maintain seamless transitions for employees during periods of job change

Lively HR Software Details
Lively-HR-Software-Details

Ideal for

  • HR Managers
  • Small Business Owners
  • Finance Officers
  • Employee Benefits
  • Coordinators
  • Compliance Officers
  • Start-up Founders
  • Remote Workforce Managers

Plans and Pricing

Lively-HR-Software-Pricing-and-Plans

Basic Plan

This entry-level plan includes essential features such as employee data management, basic payroll processing, and compliance tracking. It is ideal for small businesses that need to manage their HR functions efficiently without going through the complexity of advanced features. The pricing for this plan starts at around $50 per month, making it an affordable option for startups and small enterprises.

Standard Plan

The Standard Plan builds on the Basic Plan by adding more comprehensive benefits administration, including Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), and Health Reimbursement Arrangements (HRA). This plan is ideal for mid-sized businesses looking to offer a wider range of benefits to their employees. The pricing for the Standard Plan typically starts at $100 per month.

Premium Plan

The Premium Plan includes all features from the Standard Plan and adds advanced functionalities such as detailed analytics and reporting, customizable workflows, and enhanced compliance tools. This plan is perfect for businesses that require more sophisticated HR management capabilities. The pricing for the Premium Plan starts at around $200 per month.

Enterprise Plan

The Enterprise Plan is designed for large organizations with complex HR needs. It includes all features from the Premium Plan and offers additional customization options, dedicated support, and integration with other enterprise systems. This plan provides the highest level of flexibility and support, with pricing starting at $500 per month.

Accounting Integrations

Lively HR Software integrates with QuickBooks for seamless payroll and benefits management

Where Lively HR Software Stands Out
Where-Lively-HR-Software-Stands-Out

Lively HR Software is unique because it:

  • Simplifies benefits administration with user-friendly Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), and Health Reimbursement Arrangements (HRA).
  • Enhances employee satisfaction through customizable Lifestyle Spending Accounts (LSA) and Medical Travel Accounts (MTA).
  • Automates COBRA and Direct Bill processes, ensuring compliance and seamless transitions for employees.
  • Integrates smoothly with popular accounting software like QuickBooks, Xero, Sage, and Gusto, streamlining financial and HR processes.
  • Offers robust compliance tracking tools to help businesses adhere to HR regulations effortlessly
  • Provides detailed analytics and reporting capabilities, enabling informed decision-making and strategic planning.
  • Supports a wide range of businesses, from small startups to mid-sized companies, with scalable solutions.
Where Lively HR Software Falls Short

Here are some of Lively HR Software limitations:

  • It lacks extensive customization options for businesses with highly specific needs.
  • It requires maintaining separate accounts for certain investment options, which can be cumbersome.
  • It offers limited advanced analytics and reporting capabilities compared to some competitors.
  • May not be cost-effective for very small businesses or startups with tight budgets
  • Provides a user experience that might not meet the expectations of larger enterprises needing more robust features.
Alternatives to Lively HR Software

Here are some alternatives to Lively HR Software:

Rippling

Rippling is a comprehensive HR and IT management platform that integrates payroll, benefits, and employee management into a single system. It excels in automating administrative tasks, providing a seamless onboarding experience, and offering robust reporting and analytics. Rippling’s ability to manage both HR and IT functions makes it a versatile choice for businesses looking to streamline their operations

Gusto

Gusto is known for its user-friendly interface and comprehensive payroll and benefits management features. It offers automated payroll processing, tax filing, and benefits administration, including health insurance and retirement plans. Gusto is particularly popular among small to mid-sized businesses for its ease of use and excellent customer support

BambooHR

BambooHR is an intuitive HR software designed for small and medium-sized businesses. It offers features such as applicant tracking, employee self-service, performance management, and time tracking. BambooHR stands out for its user-friendly interface and strong focus on improving employee experience and engagement

Workday

Workday is a leading enterprise-level HR software known for its advanced workforce planning, talent management, and financial management capabilities. It provides comprehensive analytics and reporting tools, making it ideal for large organizations that require detailed insights into their workforce and financial data

Zenefits

Zenefits offers a robust HR platform that includes payroll, benefits administration, time tracking, and compliance tools. It is designed to simplify HR processes and improve efficiency. Zenefits is particularly well-suited for startups and growing businesses due to its scalability and comprehensive feature set

Paylocity

Paylocity is a cloud-based HR and payroll software that provides a wide range of features, including payroll processing, benefits administration, talent management, and employee engagement tools. It is known for its strong customer support and ability to integrate with other business systems, making it a great choice for growing businesses.

Customer Reviews

On Trustpilot, Lively HR Software boasts an excellent rating of 4.4 out of 205 based on 794 reviews, with customers praising its ease of use, efficient customer support, and cost-effective solutions. Similarly, on Featured Customers, Lively holds a high rating of 4.8 out of 205 from 10 total ratings, featuring testimonials, case studies, and customer stories that highlight the positive experiences of users.

Additionally, Lively has good reviews on Software Advice for its comprehensive features and competitive pricing. Users commend its user-friendly interface and robust functionality, indicating that Lively HR Software has high regard because of its usability, customer support, and overall value.

Pro Tips

Here are some pro tips for you:

  • Utilize All Features: Make sure to explore and use all the features Lively offers, such as Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), and Health Reimbursement Arrangements (HRA). These tools can significantly enhance your benefits administration.
  • Integrate with Accounting Software: Take advantage of Lively’s integration capabilities with popular accounting software like QuickBooks, Xero, Sage, and Gusto. This will streamline your payroll and financial processes, saving you time and reducing errors.
  • Regular Training: Provide regular training sessions for your HR team to ensure they are fully aware of all functionalities and updates. This helps them to use the software more efficiently and effectively.
  • Customize Reports: Use the customizable reporting features to generate detailed analytics that inform your HR strategies and decision-making processes. Tailored reports can provide insights into employee benefits usage, compliance, and more.
  • Stay Up to Date: Keep an eye on updates and new features that Lively releases. This helps you leverage the latest tools and improvements to enhance your HR operations.
  • Engage Employees: Encourage employees to actively use the self-service features available in Lively. This improves their experience and satisfaction with the provided benefits, and reduces the administrative burden on your HR team.
Recap

Lively HR Software specializes in simplifying employee benefits administration through a comprehensive suite of tools. Key features include Health Savings Accounts (HSAs), Flexible Spending Accounts (FSAs), Lifestyle Spending Accounts (LSAs), Medical Travel Accounts (MTAs), Health Reimbursement Arrangements (HRAs), and COBRA & Direct Bill services. These tools reduce the administrative burden on HR teams, enhance employee satisfaction, and provide cost-saving benefits for both employers and employees.

Using Lively HR Software streamlines your benefits administration, making it more efficient and user-friendly. The platform’s intuitive design ensures easy navigation for both administrators and employees, while its high customer satisfaction ratings highlight the exceptional support provided. By offering flexible and comprehensive benefits, Lively helps improve employee retention and overall satisfaction, making it a valuable addition to any company’s HR toolkit.

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