Namely HR Software Review

(April 2025)

Namely-HR-Software-Review

Table of Contents

Our Verdict

Namely HR Software presents a comprehensive solution designed to streamline various human resources functions, such as payroll management, benefits administration, and talent management. You need Namely if you’re looking to streamline your HR processes, reduce administrative burdens, and ensure compliance with HR regulations. By automating routine tasks, Namely frees up time for your HR team to focus on strategic initiatives.

Its integrated approach reduces errors in payroll and benefits administration, enhancing accuracy and reliability. Additionally, Namely’s tools for employee engagement and performance management help to foster a positive workplace culture, leading to higher employee satisfaction and retention. Overall, Namely provides a scalable solution that can grow with your business, adapting to your evolving needs.

Despite its strengths, Namely faces criticism for pricing non-transparency, occasional unresponsiveness and limitations. If this is a considerable disadvantage for you, explore alternative HR software solutions.

But, Namely HR Software is still a preferred choice for mid-sized enterprises due to its feature-rich offerings, including an employee self-service portal, a sophisticated HR information system (HRIS), and essential compliance tools. The software’s intuitive interface and robust analytics capabilities enable HR professionals to efficiently oversee employee data management, performance evaluations, and onboarding processes, making it a valuable asset for optimizing HR operations.

For inquiries or more information on Namely HR Software, explore any of these contacts.

Website: https://namely.com/
Phone: 1-888-757-4804
Office: 195 Broadway, 15th Floor, New York, NY 10007
Email: [email protected]

Pros

  • Simplifies benefits administration with a user-friendly interface
  • Provides excellent customer support, known for being responsive and helpful
  • Offers comprehensive tools for managing HSAs and FSAs
  • Ensures compliance with regulatory requirements through robust features
  • Integrates easily with existing HR systems, enhancing overall efficiency

Cons

  • Lacks broader HR management features like payroll processing and talent management.
  • Limits its focus to benefits administration, which may not meet all HR needs.
  • Faces occasional issues with delayed refunds and access.
  • Requires additional software for businesses needing a full HR suite.
Who Namely HR Software Is Best For
Who-Namely-HR-Software-Is-Best-For

You need Namely HR Software if:

  • You are a mid-sized business with 50 to 1,000 employees, particularly in sectors like media, technology, or eCommerce
  • You want to streamline HR processes and improve employee engagement through a user-friendly interface and robust analytics.
  • You need a comprehensive solution to handle payroll, benefits, time tracking, and talent management in one integrated platform.
  • You aim to simplify onboarding performance management and compliance to enhance operational efficiency and employee satisfaction.
Who Namely HR Software Isn’t Right for

Namely HR Software is not an  ideal choice for you if:

  • You prioritize transparent pricing and need clear cost information upfront
  • You require responsive customer support and timely assistance for technical issues.
  • You prefer simpler workflows without multiple steps for basic functions.
  • You need reliable time-tracking features without syncing issues.
  • You depend on task reminders and notifications to manage HR tasks effectively
What Namely HR Software Offers
What-Namely-HR-Software-Offers

Some of the services Namely HR Software provides are:

Payroll Management

Namely payroll management feature simplifies the complex process of payroll administration. It automates payroll calculations, tax filings, and year-end reporting, ensuring accuracy and compliance with federal, state, and local regulations. The system integrates seamlessly with other HR functions, allowing for real-time updates and reducing the risk of errors. Additionally, employees can access their pay stubs and tax documents through the self-service portal, enhancing transparency and convenience.

Benefits Administration

Namely offers a comprehensive benefits administration module that streamlines the management of employee benefits. This feature supports open enrollment, benefits selection, and compliance with regulatory requirements. The platform provides employees with an intuitive interface to review and select their benefits options, while HR teams can easily manage and track benefits enrollment and changes. Namely also partners with benefits brokers to offer expert advice and tailored benefits packages

Talent Management

Namely’s talent management tools help organizations attract, develop, and retain top talent. The platform includes features for performance reviews, goal setting, and employee development plans Managers can conduct regular performance evaluations, provide feedback, and track employee progress towards their goals. The system also supports succession planning and career development initiatives, ensuring that employees have clear pathways for growth within the company.

Employee Self-Service

The employee self-service portal in Namely empowers employees to manage their HR information. They can update personal details, request time off, view pay stubs, and access benefits information all in one place. This feature reduces the administrative burden on HR teams and enhances employee engagement by providing easy access to important information. The mobile app ensures that employees can perform these tasks on the go, further increasing convenience.

Compliance Tools

Namely compliance tools help organizations stay up-to-date with ever-changing HR regulations. The platform offers resources and guidance on compliance issues, including labor laws, tax regulations, and workplace safety standards. Automated alerts and reminders ensure that HR teams are aware of upcoming deadlines and requirements. Additionally, Namely provides audit trails and reporting capabilities to support compliance audits and reduce the risk of penalties.

Analytics and Reporting

Namely analytics and reporting features provide HR teams with valuable insights into workforce trends and performance metrics. The platform offers customizable reports and dashboards that allow users to track key HR metrics, such as employee turnover, engagement levels, and compensation data. These insights help HR professionals make data-driven decisions and identify areas for improvement. The ability to generate ad-hoc reports ensures that HR teams can quickly access the information they need.

Onboarding

Namely onboarding feature streamlines the process of integrating new hires into the organization. The platform automates the completion of necessary paperwork, provides new employees with access to company resources, and facilitates introductions to team members. The onboarding process is customizable, allowing HR teams to tailor it to their specific needs and ensure a smooth transition for new hires. This feature helps improve the overall onboarding experience and reduces the time it takes for new employees to become productive.

Namely HR Software Details
Namely-HR-Software-Details

Ideal for

  • HR
  • Managers
  • Business Owners
  • Recruiters
  • Payroll Specialists
  • Benefits Administrators
  • Employee Engagement Coordinators
  • IT Managers
  • Finance Managers

Plans and Pricing

Namely Now

Namely Now is the foundational plan and it costs $9 per employee per month. It covers essential HR functionalities such as maintaining employee records, ensuring compliance, and generating reports. This plan is ideal for businesses seeking a modern HR platform to efficiently manage their core HR needs.

Namely Plus

Namely Plus enhances the features of Namely Now by incorporating performance management and recruiting tools. This plan is designed for companies that require advanced HR capabilities to manage employee performance and streamline the hiring process.

Namely Complete

Namely Complete is an all-inclusive package that includes all the features of Namely Plus, along with comprehensive payroll and benefits administration. This plan is perfect for businesses looking for a seamless solution to handle HR, payroll, and benefits in one integrated platform.

Managed Services

The Managed Services plan offers enhanced support, including managed payroll and benefits services. This plan suits companies that prefer to outsource these functions to ensure accuracy and compliance, allowing them to focus on their core business activities.

Accounting Integrations

Namely HR Software integrates with several accounting platforms, including QuickBooks, Xero, NetSuite, and Sage Intacct. These integrations help streamline financial processes by ensuring seamless data flow between HR and accounting systems, enhancing efficiency and accuracy in financial management.

PRO TIPS >>> Gusto HR vs TriNet Zenefits

Where Namely HR Software Stands Out
Where-Namely-HR-Software-Stands-Out

Namely HR Software is unique because it:

  • Simplifies HR processes with an intuitive and user-friendly interface.
  • Integrates seamlessly with various payroll and accounting systems, enhancing data consistency
  • Offers robust analytics and reporting tools, providing valuable insights into workforce trends.
  • Provides a comprehensive employee self-service portal, empowering employees to manage their HR information.
  • Supports compliance with HR regulations through automated alerts and resources.
  • Enhances employee engagement with tools for performance reviews, goal setting, and continuous feedback.
  • Streamlines onboarding processes, ensuring a smooth transition for new hires.
  • Includes customizable workflows and approvals, allowing HR teams to tailor processes to their specific needs.
  • Facilitates benefits administration with an intuitive interface for both HR teams and employees.
  • Ensures scalability, making it suitable for growing businesses.
Where Namely HR Software Review Falls Short

Namely HR Software has limitations such as:

  • Lack of Pricing Transparency: It lacks transparency in pricing, making it difficult for potential customers to get clear cost information.
  • Customer Support: It struggles with customer support responsiveness, which frustrates users who need timely assistance
  • Complexity of Certain Functions: It requires multiple steps for some functions, which is quite cumbersome
  • Time Feature Issues: It faces issues with the Namely Time feature, confusing employees.
  • Task Reminders and Notifications Issues: It misses task reminders and notifications, leading to potential oversight of incomplete tasks.
Alternatives to Namely HR Software

Here are some alternatives to Namely HR Software:

Paychex Flex

Paychex Flex is a comprehensive HR and payroll solution that simplifies workforce management for businesses of all sizes. It offers features such as payroll processing, benefits administration, time and attendance tracking, and compliance management. paychex Flex stands out for its user-friendly interface and robust customer support, making it easier for businesses to manage their HR tasks efficiently. The platform also provides mobile access, allowing employees and managers to handle HR functions on the go.

Paylocity

Paylocity is an all-in-one HR and payroll software that helps businesses streamline their HR processes and improve employee engagement. It includes features like payroll processing, benefits administration, talent management, and workforce management. Paylocity’s comprehensive product suite allows HR professionals to make strategic decisions based on real-time data and analytics. The platform is known for its ease of use and ability to integrate with other business systems, enhancing overall operational efficiency.

Rippling

Rippling is a modern HR and IT platform that combines payroll, benefits, HR, and IT management into a single system. It automates many administrative tasks, such as onboarding, offboarding, and device management, making it ideal for businesses looking to streamline their operations. Rippling’s intuitive interface and powerful automation capabilities help reduce manual work and improve accuracy. The platform also offers robust reporting and analytics tools, providing valuable insights into workforce trends.

ADP Workforce Now

ADP Workforce Now is a cloud-based HR management software designed for medium to large businesses. It offers a wide range of features, including payroll processing, benefits administration, talent management, and time and attendance tracking. ADP Workforce Now is popular for its scalability and ability to handle complex HR needs. The platform also provides advanced analytics and reporting tools, helping businesses make data-driven decisions and improve overall HR efficiency.

UKG Pro

UKG Pro (formerly known as Ultimate Software’s UltiPro) is a comprehensive HR, payroll, and talent management solution designed for businesses of all sizes. It offers features such as payroll processing, benefits administration, talent acquisition, and performance management. UKG Pro is famous for its user-friendly interface and robust analytics capabilities. The platform also provides mobile access, allowing employees and managers to handle HR tasks from anywhere. UKG Pro’s focus on employee experience and engagement makes it a popular choice for businesses looking to enhance their HR processes.

Customer Reviews

Namely HR Software scores 7.3 out of 10 based on 231 reviews on TrustRadius. Users appreciate its versatility and ease of use but note areas for improvement, such as customer support and certain functionalities. Similarly, on Software Advice, Namely has an overall rating of 4.2 out of 205 from 438 reviews. Reviewers highlight its intuitive interface and comprehensive features but mention issues with the Namely Time feature and task reminders. Forbes Advisor rates Namely 4.0 out of 5, highlighting its self-service employee portal and modern payroll tax filing, but noting a lack of pricing transparency and limited customer support.

On Capterra, Namely has an average rating of 4.2 out of 5 based on 438 reviews. Users commend its intuitive interface and customizable onboarding, though it has basic recruiting functionality and lacks customizable time and attendance options. The Motley Fool gives Namely 4.5 out of 5 for ease of use and support, 4.0 out of 5 for features, and 3.0 out of 5 for pricing, praising its integrated payroll and customizable onboarding, but pointing out the lack of publicly available pricing and customizable time and attendance options.

These ratings reflect a generally positive reception, with some areas needing enhancement to fully meet user expectations.

Pro Tips

Here are some pro tips for you:

  • Take full advantage of Namely’s training resources and webinars to ensure your HR team is well-versed in using the platform’s features. This helps you maximize the software’s potential and streamline your HR processes.
  • Tailor the workflows and approval processes to fit your organization’s specific needs. Customizing these elements enhances efficiency and ensures that the software aligns with your existing HR practices.
  • Make use of Namely’s robust analytics and reporting tools to gain insights into workforce trends and performance metrics. Regularly reviewing these reports helps you make data-driven decisions and identify areas for improvement
  • Encourage employees to use the self-service portal for updating personal information, requesting time off, and accessing pay stubs. This reduces the administrative burden on HR and empowers your employees to manage their data.
  • Use Namely’s compliance tools to get updates about the latest HR regulations and requirements. Automated alerts and reminders help you avoid compliance issues and ensure that your organization adheres to relevant laws.
  • Solicit feedback regularly from your HR team and employees about their experience with Namely. This helps you identify any pain points and work with Namely’s support team to address them promptly
Recap

Namely HR Software is an all-encompassing HR management solution for small to mid-sized businesses, featuring a range of functionalities including payroll, benefits administration, time tracking, performance management, employee self-service, a user-friendly interface and a centralized platform. Namely simplifies HR tasks and reduces administrative workload, and improves employee engagement and satisfaction by allowing your employees to manage their information, time off, and benefits.

The software’s robust reporting and analytics capabilities provide valuable insights into HR metrics such as diversity and attrition, aiding data-driven decision-making. Namely also offers compliance tools and expert benefits advisors to help businesses adhere to regulations and offer competitive benefits. However, users report slow customer support response times and a lack of transparency in pricing. Despite these drawbacks, Namely remains a strong option for businesses seeking an integrated HR solution to enhance efficiency and streamline HR processes.

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