Table of Contents
Our Verdict
Paymo Time Tracking Software is a good online project management tool for small to medium-sized businesses, freelancers, and teams. It excels in time tracking, invoicing, and billing, offering features like a web timer for real-time tracking, task management, Gantt charts, resource management, and integrated payment gateways. Paymo’s intuitive interface and robust functionality make it a popular choice for managing projects, tracking time, and handling finances.
However, the dashboard by design focuses more on invoicing than project management, and the web task timer does not detect idle time. It also falls short in advanced project management features.
Paymo is a solid choice for businesses and freelancers who need detailed time tracking and invoicing features. Its all-in-one approach makes it a convenient tool for managing projects, tracking time, and handling finances. However, if your primary focus is on traditional project management, look out for other options.
For more inquiries, explore any of these contact details:
Email: [email protected]
Addresses:
- EU Office: Str. Alexandru Vaida Voievod 18, Oradea 410088, jud. Bihor, Romania
- US Office: 2035 Lakeside Centre Way #125, Knoxville, TN 37922
Website: https://www.paymoapp.com/
Help center: https://www.paymoapp.com/contact/
Pros
- Tracks time accurately with a detailed web timer.
- Offers comprehensive invoicing and billing features.
- Combines project management, time tracking, and invoicing into one platform.
- Provides customizable user permissions for managing team roles.
- Supports real-time collaboration and task management.
Cons
- Focuses more on invoicing than project management on the dashboard.
- Lacks idle time detection in the web task timer.
- Requires a learning curve to get accustomed to all features.
- May not be as intuitive as some other project management tools.
Who Paymo Time Tracking Software Is Best For

Consider Paymo Time Tracking Software if:
- You run a small to medium-sized business and need a comprehensive tool to manage projects, track time, and handle invoicing.
- You are a freelancer looking for an efficient way to track billable hours, manage tasks, and invoice clients.
- You manage a team of up to 20 people and require a platform that supports collaboration, task management, and resource scheduling.
- You operate a digital, creative, or marketing agency and need to keep track of project timelines, manage workloads, and ensure timely payments.
- You work in a consulting business and need to monitor project progress, track billable hours, and generate detailed reports for clients.
- You are part of a software & engineering firm and need to manage complex projects, track time spent on tasks, and collaborate with team members.
- You run an architecture firm and require a tool to manage project timelines, track expenses, and invoice clients accurately.
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Who Paymo Time Tracking Software Isn’t Right For
Paymo Time Tracking Software is not right for your business if:
- You need advanced CRM capabilities.
- You require automatic idle time detection.
- You prefer a more intuitive interface.
- You need Gantt charts in your plan.
- You are looking for a free plan.
What Paymo Time Tracking Software Offers

Paymo Time Tracking Software offers the following features:
Time Tracking
Paymo offers detailed time tracking features, including a web timer for real-time tracking, timesheets for logging time entries, automatic time tracking with Paymo Track, mobile time tracking via iOS and Android apps, and a customizable Pomodoro timer for work sessions and breaks.
Project Management
Paymo’s project management capabilities include task management with priorities, dependencies, and alerts, Gantt charts for visualizing project timelines, resource management for workloads and leave days, and Kanban boards for creating custom workflows and managing tasks through drag-and-drop functionality.
Invoicing and Billing
Paymo simplifies invoicing and billing with features like generating and sending invoices to clients, managing project expenses, and integrating payment gateways for online payments.
Reporting and Analytics
Paymo provides robust reporting and analytics tools, including live-time reports that update automatically and visual reports that export time entries into pie or bar charts for better insights.
File Management
Paymo offers robust file management capabilities, allowing users to store and manage project files directly within the platform. You can attach files from your computer or Google Drive, keeping all updates in context. Additionally, Paymo provides file proofing and versioning features, enabling teams to pinpoint design changes with greater accuracy and ship designs faster without the back-and-forth between designers and reviewers.
Client and Team Collaboration
Paymo enhances client and team collaboration with built-in tools for real-time communication. You can invite clients to collaborate as ‘Guests’ and keep updating them on the project’s progress. Task comments and discussions replace the need for separate chatrooms, allowing conversations to focus on specific tasks and projects. This ensures that everyone stays on the same page and improves overall productivity.
Customization Options
Paymo offers extensive customization options to fit various workflows. You can personalize timesheet settings, modify the timeline scale, and choose what shows on entry cards. Additionally, Paymo allows for the creation of custom workflows, enabling teams to map out internal processes and always know the status of tasks. This flexibility helps you to tailor the software to meet the unique needs of different teams and projects.
Mobile Solutions
Paymo provides mobile solutions for accessing the platform on the go. The mobile app allows users to track time, manage tasks, and issue invoices directly from their smartphones. With features like mobile time tracking, project management, and real-time collaboration, Paymo helps you stay productive and keep connecting, regardless of your location. This makes it easy to manage work and communicate with team members while away from the office.
Paymo Time Tracking Software Details
Ideal for
- Small to medium-sized business owners
- Freelancers
- Team managers
- Digital, creative, and marketing agency professionals
- Consultants
- Software & engineering firm employees
- Architects
Plans and Pricing

Free Plan
The Free Plan is for individuals who need basic project management tools. It includes essential features like time tracking and invoicing but only caters to a single user.
Starter Plan
The Starter Plan, costing $5.95 per user per month, is ideal for freelancers and solopreneurs. It offers a complete suite of tools, including unlimited users, time tracking, invoices, clients, projects, task calendar view, Kanban view, desktop and mobile apps, guest access, in-app tech support, and 5GB of storage.
Small Office Plan
The Small Office Plan, which costs $11.95 per user per month, is for small teams and departments. It includes all features of the Starter Plan, plus task spreadsheet view, meta Kanban board, recurring tasks, bulk time entries, active timers, timesheet reports, project templates, project profitability, proofing and versioning, recurring invoices, estimates and expenses, integrations and API access, and 50GB of storage.
Business Plan
The Business Plan, priced at $24.95 per user per month, is tailored for medium to large teams. It includes all features of the Small Office Plan, plus task Gantt chart view, task dependencies, portfolio Gantt chart, employee scheduling and workload, project schedule timeline, automatic ghost bookings, employee leave management, priority support, online remote assistance, and 500GB of storage.
Accounting Integrations
Paymo integrates with popular accounting software such as QuickBooks Online and Xero. These integrations allow users to export invoices, register payments, and sync financial data seamlessly between Paymo and their accounting platforms, ensuring accurate and efficient financial management.
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Where Paymo Time Tracking Software Stands Out

These are some of the features that Paymo Time Tracking Software stand out:
- It tracks time accurately with a detailed web timer and automatic time-tracking features.
- It offers comprehensive invoicing and billing capabilities, including expense management and payment integrations.
- It combines project management, time tracking, and invoicing into one platform, reducing the need for multiple apps.
- It provides robust project management tools like Gantt charts, Kanban boards, and resource management.
- It supports real-time collaboration and task management, enhancing team productivity.
- It integrates seamlessly with popular accounting software like QuickBooks Online and Xero.
- It includes mobile solutions for tracking time and managing projects on the go.
- It generates detailed reports and analytics, offering insights into productivity and profitability.
Where Paymo Time Tracking Software Falls Short
Be aware that the Paymo Time Tracking Software has some drawbacks. Here are some of them:
- Lacks advanced project management features such as goal management, workflow automation, and AI assistance.
- Doesn’t include advanced collaboration capabilities like in-built chat and company-wide announcements.
- Misses advanced proofing capabilities such as annotation and mark-up tools.
- Fails to detect idle time in the web task timer, which can lead to inaccuracies.
- Experiences occasional bugs, particularly when submitting tasks or editing time entries.
- Doesn’t offer Gantt charts in the Small Office plan.
Alternatives to Paymo Time Tracking Software
Looking for alternatives to Paymo Time Tracking Software, check out any of these:
Toggl Plan
Choose Toggl Plan for project scheduling and resource planning. It offers a simple and affordable solution to visualize and manage project and team schedules. With features like task management, timeline views, and team collaboration tools, Toggl Plan helps teams stay organized and on track. It is particularly useful for teams that need to plan and allocate resources efficiently, ensuring that everyone is aware of their responsibilities and deadlines.
Toggl Track
Opt for Toggl Track if you need time tracking and lightweight project management. Its ease of use and intuitive interface make it perfect for freelancers and small teams who require accurate time tracking. Toggl Track allows users to track time spent on tasks, generate detailed reports, and integrate with other project management tools, making it a versatile and efficient solution for managing work hours and productivity.
Trello
Use Trello for Kanban-based task management. Its visual and user-friendly interface helps teams organize and prioritize tasks effectively, making it suitable for a wide range of project management needs. Trello uses boards, lists, and cards to help teams collaborate and manage projects, and it offers various integrations and power-ups to extend its functionality, making it a flexible tool for different types of projects.
Asana
Select Asana for organizational work management. Its flexibility and ability to handle complex workflows make it ideal for teams of all sizes, offering features like task assignments, project timelines, and workload management. Asana helps teams coordinate and manage their work in perfect alignment and complete projects efficiently and on time.
Wrike
Go with Wrike for comprehensive project and resource management. It provides robust features like task management, Gantt charts, time tracking, and resource allocation, making it a powerful tool for detailed project insights. Wrike helps teams collaborate effectively and manage projects from start to finish, offering a wide range of tools to ensure the successful completion of projects.
ClickUp
Choose ClickUp for a comprehensive work management solution. Its highly customizable interface and support for various views, including lists, boards, and timelines, make it versatile and adaptable for teams of all sizes and industries. ClickUp combines project management, time tracking, and collaboration features, providing a centralized platform for managing work, organizing your teams and ensuring that they are productive.
Teamwork
Opt for Teamwork for project and timesheet management. Its user-friendly interface and robust functionality make it a popular choice for teams that need to manage projects and track time efficiently. Teamwork offers features like task management, time tracking, and project templates, helping teams plan, track, and collaborate on projects effectively.
Monday.com
Use Monday.com for flexible work management. Its highly visual interface with customizable workflows makes it easy for teams to adapt the tool to their specific needs, providing a comprehensive solution for managing work. Monday.com supports various views, including boards, timelines, and calendars, making it suitable for teams of all sizes and industries.
Jira
Select Jira for project and issue management in software teams. Its robust functionality and ability to handle complex workflows make it a popular choice for software development teams, offering features like task tracking, bug tracking, and agile project management. Jira integrates with various other tools, enhancing its capabilities and providing a comprehensive solution for managing software projects.
Zoho Projects
Go with Zoho Projects for an affordable project management tool. It offers features like task management, time tracking, and collaboration tools, making it a popular choice for small to medium-sized teams. Zoho Projects is popular for its user-friendly interface and affordability, and it integrates with other Zoho applications, providing a seamless experience for users.
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Customer Reviews
On TrustRadius, Paymo Time Tracking Software has a score of 8.0 out of 10, with users praising its versatility and effectiveness in tracking time and managing projects. On Capterra, Paymo has an overall rating of 4.7 out of 5, with users highlighting its ease of use, customer service, and value for money. Similarly, on GetApp, Paymo holds a rating of 4.7 out of 5, with users appreciating its comprehensive features and user-friendly interface.
Pro Tips
- Centralize Time Tracking: Utilize Paymo’s web timer, desktop widget, and mobile app to track time consistently across all devices. This ensures accurate time logs and helps identify inefficiencies.
- Leverage Automatic Time Tracking: Use PaymoPlus for automatic time tracking, which records computer activities and links them to tasks, reducing the need for manual entries.
- Customize Your Workflow: Tailor Paymo’s settings to your specific needs by adjusting timesheet settings, task views, and user permissions to match your workflow.
- Use Gantt Charts and Kanban Boards: Employ Gantt charts and Kanban boards to visualize project timelines and manage tasks efficiently, helping to improve organization and track progress.
- Integrate with Accounting Software: Sync Paymo with accounting tools like QuickBooks Online and Xero to streamline financial management, including exporting invoices and syncing data.
- Generate Detailed Reports: Create and export live-time reports in visual formats like pie or bar charts to gain insights into productivity and profitability.
- Collaborate in Real-Time: Enhance teamwork with Paymo’s collaboration tools, including shared task lists, project templates, and file management features.
- Monitor Project Profitability: Track project expenses and compare them against billable hours to manage budgets effectively and ensure projects remain profitable.
Recap
Consider Paymo Time Tracking Software if you need a comprehensive tool that combines project management, time tracking, and invoicing into one platform. It helps you manage tasks, track work time accurately, and generate invoices seamlessly, eliminating the need for multiple apps. Paymo’s features, such as Gantt charts, Kanban boards, and real-time collaboration, boost team productivity and ensure efficient project management. Additionally, its integration with accounting software like QuickBooks Online and Xero streamlines financial management, making it an invaluable tool for freelancers, small to medium-sized businesses, and teams.